Amazon Marketplace Operations Manager

2 days ago


Delhi, Delhi, India HOK BEAUTY PRIVATE LIMITED Full time
Job Description:

We are seeking a highly skilled Senior Ecommerce Specialist to join our team at HOK BEAUTY PRIVATE LIMITED. This is a senior-level position that requires a strong understanding of ecommerce operations, marketing strategies, and customer service principles.

The ideal candidate will have 3+ years of experience in a scale-up/start-up ecommerce environment, with a proven track record of driving sales growth and optimizing inventory management. They should be familiar with FBM and FBA models, as well as Amazon policy changes and best practices.

Key Responsibilities:
  • Analyze data trends and customer feedback to identify opportunities for growth and improvement within the marketplace.
  • Develop and execute promotional campaigns and strategies to drive traffic and increase sales.
  • Collaborate closely with internal teams to ensure accuracy and completeness of product information across marketplaces.
  • Optimize product listings, including product images and descriptions, to maximize visibility and sales performance.
  • Design and execute test strategies to evaluate the effectiveness of marketing initiatives and optimize campaign performance.
  • Monitor and analyze the performance of campaigns and market initiatives, providing insights and recommendations for improvement.
  • Manage budgeting processes to ensure cost-effectiveness and maximize ROI of marketing strategies.
  • Monitor and respond to customer inquiries and feedback across marketplaces, providing excellent customer service and support.
  • Stay updated with changes in the marketplace landscape, including policies, algorithms, and consumer behavior.
Requirements:
  • Experience in FBM and FBA models preferred
  • Relevant experience in a scale-up/start-up ecommerce environment
  • Knowledge of Profit & Loss Account
  • Strong communication skills - Verbal & Written
  • Level: Senior
  • Department: E-commerce
  • Employment Type: Full time
  • Industry: Beauty
  • Experience: 3+years
  • Mode of Work: Onsite
Salary:

The estimated salary for this position is ₹25 lakhs - ₹40 lakhs per annum, depending on experience and qualifications.



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