Marketplace Product Manager
1 week ago
We are seeking a highly skilled Marketplace Product Manager to join our team at BayOne Solutions.
The ideal candidate will have a solid understanding of developer ecosystems, strong emphasis on customer service, excellent communication skills, and excellent problem-solving abilities.
This is a highly cross-functional role that requires the ability to think critically, analyze complex problems, and provide innovative solutions. The successful applicant will have a strong understanding of software testing methodologies, proficient in reviewing applications for functionality, performance, usability, and overall quality.
Key Responsibilities:
- Help onboard new marketplace partners.
- Conduct third-party risk management screening to verify partners conducting business on the marketplace are legal and trustworthy entities.
- Assist our marketplace partners with their new app releases.
- Validate compliance of apps with branding and publishing requirements, including logos and assets, app naming, and messaging.
- Ensure End User License Agreement and partner support information are available for customers on the marketplace listing and product documentation adequately supports user experience.
- Conduct technical review of marketplace apps to assess the functionality and usability of app is fully compatible with the products.
- Work with app developers to address and resolve issues related to the quality and functionality of their apps, and provide guidance for improving their apps.
- Offer Operational assistance to programs running on Marketplace.
- Security Program - Ensure app security checks and vulnerability scans are in compliance to reduce risk and critical issues for customers.
- Violations program - Ensure that all current marketplace applications comply with the branding guidelines and adhere strictly to the Marketplace Partner Agreement and other terms of service.
- Ensure that customer reviews adhere to standard guidelines and provide valuable insights to the app user experience.
Requirements:
- 4-12 years experience
- Bachelor's degree in engineering (preferably software), or a related field (or equivalent practical experience)
- Strong understanding of software testing methodologies, proficient in reviewing applications for functionality, performance, usability, and overall quality.
- App reviewing processes, and best practices, understanding of branding guidelines and app listing compliance standards.
- Ability to think critically, analyze complex problems and provide innovative solutions.
- Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and app vendors. Strong organizational and time management skills
- Passion for technology and a desire to stay updated on the latest trends in software development and app reviewing.
- Exposure to B2B marketplaces, app listing/management processes, and basics of REST APIs and console usage will be a bonus.
Salary: $80,000 - $120,000 per year
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