Linux Systems Support Specialist

1 week ago

Pune, Maharashtra, India beBeeAdministrator Full time ₹ 1,04,000 - ₹ 1,30,878

We are seeking a highly skilled System Administrator to join our technical support team. This is an L1 support role, ideal for candidates with 2+ years of hands-on experience providing technical assistance, monitoring systems, and escalating issues where necessary.

Key Responsibilities:
  • Provide Level 1 support for Linux-based systems and servers.
  • Monitor system performance and ensure optimal operation.
  • Handle basic system administration tasks like user management, permission handling, service restarts, and log monitoring.
  • Respond to tickets, troubleshoot issues, and escalate unresolved problems to L2/L3 teams.
  • Document incidents, resolutions, and standard procedures clearly.
  • Work closely with internal teams to maintain uptime and service levels.
  • Ensure adherence to SLAs and participate in shift rotations if required.
Mandatory Skills:
  • 2+ years of hands-on experience in Linux system administration or as a Linux Technical Support Analyst.
  • Strong command-line knowledge of Linux distributions (e.g., RHEL, CentOS, Ubuntu).
  • Familiarity with basic networking and system tools (e.g., SSH, top, netstat, systemctl).
  • Excellent verbal and written communication skills.
Desirable Qualifications:
  • Knowledge of ITIL processes and ticketing tools (e.g., ServiceNow, Jira).
  • Basic scripting (Bash, Python) for automating routine tasks.
  • Exposure to cloud environments (AWS, Azure) is a plus.

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