Customer Escalations Specialist

Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for managing escalated customer queries and complaints in a fast-paced B2C environment.This is an exciting opportunity for someone who wants to make a significant impact within a dynamic...

Job Overview">The role of an Escalation Resolution Specialist involves effectively managing and resolving customer complaints related to refunds, disputes, and other issues. The ideal candidate will have strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively with cross-functional teams.">Key...

School Cues is an innovative K-12 Ed Tech Saa S company on a mission to transform school management and administration in small schools and micro schools through intuitive, accessible, and impactful technology. Our platform is used by thousands of educators, students, and administrators every day — and we're growing fast.As we scale, we're looking for a...

Job OpportunityWe are seeking a Customer Support Specialist to provide top-notch support to our users.Offer timely and effective assistance via chat, calls, and email for app-related inquiries, account issues, payments, and services.Deliver empathetic guidance and support for users experiencing difficulties with astrology sessions and app features.Analyze...

Job Title: Escalations ManagerWe are seeking an experienced professional to handle post-sales operations and customer escalations. Key Responsibilities:• Act as the final point of contact for unresolved learner and client complaints/escalations.• Analyze root causes of issues and implement preventive measures.• Collaborate closely with sales, delivery,...

Job Title: Technical Support SpecialistA technical support role for international customers is available.We are looking for freshers and experienced professionals to handle customer queries via voice calls, provide technical assistance, and ensure customer satisfaction.Handle international customer inquiries via voice calls and provide prompt solutionsOffer...

Job OverviewWe are seeking a skilled professional to fill the role of a Customer Service Representative.Key Responsibilities:Handle inbound and outbound callsAddress customer inquiries and resolve issuesProvide product and service informationTroubleshoot problemsMaintain accurate customer recordsEvaluate complex cases and escalate when necessaryRequired...

Job Summary:Key Responsibilities:Provide timely and accurate solutions to customer issues through responsive communication channels.Evaluate and escalate unresolved queries to the appropriate teams for prompt resolution.Maintain accurate customer records and document interactions to ensure seamless service delivery.Collaborate with cross-functional teams to...

A Technical Support Specialist is responsible for resolving customer issues and queries. They troubleshoot technical problems, collaborate with internal teams, and escalate issues to deliver timely resolutions.The role requires continuous learning across the technology stack and a strong focus on customer satisfaction. The Technical Support Specialist works...

Customer Service Operations ProfessionalJob Summary:We are seeking a skilled Customer Service Operations Specialist to ensure a premium customer experience across eCom and retail channels.Key Responsibilities:Deliver exceptional customer service across all channels in Emerging MarketsManage vendor relationships, drive targets, align processes, and act as...