
Executive Operations Leader
2 days ago
Job Overview:
We are seeking an accomplished leader at the executive level to oversee large-scale operations across global markets.
Key Responsibilities:
- Lead delivery of multiple business accounts, managing a span of 2000–3000+ employees.
- Drive operational strategy, ensuring performance excellence and client satisfaction.
- Own profit and loss management and deliver on growth, profitability, and efficiency metrics.
- Build and maintain strong relationships with senior-level clients in the North American market.
- Lead digital and tech-enabled transformation initiatives across portfolios.
- Manage global transitions and implement governance models aligned with business objectives.
- Inspire, coach, and grow large teams; promote a culture of accountability and innovation.
Candidate Profile:
- Experience: 15+ years in insurance or related domains, with senior leadership experience.
- Global Exposure: Experience working with US/NA clients; understanding of regulatory and market dynamics.
- Leadership: Proven ability to manage high-scale delivery organizations (1500+ employees).
- Transformation: Hands-on experience with automation, process reengineering, and change management.
- Financial Acumen: Strong financial management and budget oversight experience.
- Stakeholder Management: Strong executive presence and experience managing multiple internal stakeholders.
- Operational Excellence: Knowledge of compliance, quality, and governance best practices.
Preferred Background:
- Experience working with large global service providers or captives in insurance.
- Exposure to complex organizational structures and global delivery environments.
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