Digital Operations Manager for Kindle Books

6 days ago


Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time
Job Overview
ADCI MAA 15 SEZ is a cutting-edge company that prides itself on innovation and growth. Our mission is to offer our customers the most convenient and affordable products possible.

As a Digital Operations Manager for Kindle Books, you will be part of a team that aims to revolutionize the way people read books. We envision a future where every book, ever printed, in any language, is available in under 60 seconds from anywhere in the world.

This role requires a candidate with proven ability to drive process improvements and new process creation as well as the ability to keep pace with our growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Responsibilities
- Lead and supervise a team of 15 to 20 reviewers in accordance with ADCI MAA 15 SEZ's policies and procedures.
- Accountability for setting and meeting team operational goals, ensuring scalability, efficiency, and scope are maintained.
- Assign and direct work; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Develop and roll-out Standard Operating Procedures, especially related to new process creation, utilizing technology and process innovation to bring continuous improvement to the operation.

Requirements
- 4+ years of operational and/or retail management experience, with at least 2+ years of team management experience.
- Advanced knowledge of Microsoft Office products and applications, especially MS Excel and Word.
- Experience with operations, risk, fraud investigations, six sigma tools, and Lean techniques is preferred.

Estimated Salary: ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience.

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