Software Support Engineer

1 day ago


Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

The eBook industry is at a pivotal stage, experiencing rapid growth and transformation. We are seeking exceptional software engineers to collaborate with us in continuously enhancing our customer experience, striving for the ambitious goal of making "Every book, ever written, in any language, all available in less than 60 seconds" a reality.

The Kindle Store team is responsible for designing and operating the Kindle books shopping experience across various platforms globally. This encompasses the retail website, e-ink devices, Kindle Fire devices, and Kindle reading apps. Our primary objective is to create a seamless store that enables customers to easily find relevant content.

As a support engineer, your key responsibilities will include:

  • Developing tools, applications, and scripts to alleviate operational burdens on support engineers and operations teams
  • Providing engineering support for incoming tickets, encompassing extensive troubleshooting and debugging, covering multiple product lines
  • Working on maintenance-driven coding projects, primarily in Perl or shell scripts, web technologies, and Java-based projects
  • Reading and understanding complex application code, making code fixes to resolve support issues
  • Software deployment support in staging and production environments
  • Developing tools to aid operations and maintenance
  • System and support status reporting
  • Owning one or more digital products or components
  • Customer notification and workflow coordination to maintain service level agreements

We are open to hiring candidates to work out of Chennai, Tamil Nadu. To be successful in this role, you should possess:

  • 2+ years of software development experience or 2+ years of technical support experience
  • Bachelor's degree in engineering or equivalent
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Scripting experience in modern programming languages

A successful candidate will have:

  • Experience with AWS, networks, and operating systems (preferred qualifications)

The estimated annual salary for this position ranges from $80,000 to $120,000, depending on location and experience.


  • Software Engineer

    4 weeks ago


    Chennai, Tamil Nadu, India Industrial Support Services Full time

    Job Title: Software EngineerWe are seeking a skilled Software Engineer to join our team at {company}.Key Responsibilities:Design and develop software applications using programming languages such as Java and Python.Collaborate with cross-functional teams to ensure timely delivery of projects.Participate in code reviews to maintain high-quality code...


  • Chennai, Tamil Nadu, India Software AG Full time

    Unlock Your Potential as a R&D Engineer at Software AGAre you a passionate and innovative software developer looking to advance your career in the field of Business Process Management (BPM)? Do you have a strong understanding of design patterns and a desire to contribute to cutting-edge projects? If so, we invite you to join our dynamic team at Software AG...

  • Software Engineer II

    1 month ago


    Chennai, Tamil Nadu, India Rocket Software Full time

    Job DescriptionSummary:The Software Engineer-II at Rocket Software designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. This role involves joining a team maintaining a proprietary database management system running on z/OS with batch, interactive, and programming language interfaces as well as a web...


  • Chennai, Tamil Nadu, India ADCI MAA 12 SEZ Full time

    Job SummaryWe are seeking a highly skilled Software Support Engineer to join our Digital Media Technology group. As a key member of our team, you will be responsible for providing multi-faceted application engineering services to multiple Digital product development teams.Key ResponsibilitiesDevelop tools, applications, code improvements, and scripts to...


  • Chennai, Tamil Nadu, India Rocket Software Full time

    We are seeking a seasoned Software Engineer to lead our team in developing cutting-edge software solutions. This role requires expertise in Assembler and z/VSE technologies, as well as proficiency in data structures and algorithms.About the RoleThe Senior Software Engineer will be responsible for designing, developing, and troubleshooting software features,...


  • Chennai, Tamil Nadu, India Rocket Software Full time

    Job Overviews:The Software Engineer-II role involves designing, developing, and maintaining software programs for software enhancements and new products. This position focuses on the web interface of a proprietary database management system running on z/OS.


  • Chennai, Tamil Nadu, India Rocket Software Full time

    Job DescriptionSoftware Engineer II (Java Full Stack) Job TitleRocket Software is seeking a skilled Software Engineer II (Java Full Stack) to join our team in Chennai, India.Key Responsibilities:Design, develop, and troubleshoot software programs for software enhancements and new products.Develop software tools, including operating systems, compilers,...


  • Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

    Key ResponsibilitiesOn a typical day, engineers might dive deep into understanding the root cause of customer issues, investigate why a metric is trending the wrong way, consult with top engineers at Amazon, or discuss radical new approaches to automate operational issues.Job RequirementsBasic Qualifications4+ years of software development or 4+ years of...


  • Chennai, Tamil Nadu, India Software AG Full time

    Transforming Business Processes with InnovationAt Software AG, we empower organizations to succeed in a rapidly changing world. As a highly skilled R&D Engineer, you will play a pivotal role in advancing the capabilities of our ARIS Business Process Management (BPM) suite.Pioneering Next-Generation Enterprise ApplicationsCollaborate with our dynamic team to...

  • Software Engineer

    1 month ago


    Chennai, Tamil Nadu, India Laserbeam software Full time

    Software EngineerAt Laserbeam Software, we are seeking a highly skilled Software Engineer to join our team. As a key member of our development team, you will be responsible for designing, developing, and maintaining our software applications.Key Responsibilities:Collaborate with cross-functional teams to define and ship new features.Write clean, scalable,...


  • Chennai, Tamil Nadu, India Industrial Support Services Full time

    About the RoleWe are seeking a highly motivated Diploma Fresher Mechanical Engineer to join our team at Industrial Support Services.The successful candidate will have strong knowledge of mechanical engineering principles and practices, as well as excellent problem-solving skills.


  • Chennai, Tamil Nadu, India Rocket Software Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist to join our team as a Software Support Engineer. This role will provide assistance to customers with questions and problems regarding the installation, setup, configuration, and functionality of Rocket Software products.About the RoleThe successful candidate will be responsible for...


  • Chennai, Tamil Nadu, India TPF Software Full time

    Tech Lead RoleAs a Senior Software Engineer - z/TPF, you will be leading the technical design and build for small to medium-sized solutions in a team. Your expertise in translating functional and non-functional requirements into fit-for-purpose technical design will drive the success of our projects.Mainframe ExpertiseYou will ensure solution performance,...


  • Chennai, Tamil Nadu, India Rocket Software Full time

    About the RoleWe are seeking a highly experienced Senior Software Engineering Director to lead our global development and quality assurance teams. As a key member of our leadership team, you will be responsible for driving strategic product development and quality goals, inspiring innovation within the team, and ensuring we remain at the forefront of the...

  • Software Developer

    1 month ago


    Chennai, Tamil Nadu, India Rocket Software Full time

    Software Engineer II (Java Full Stack) ExpertsWe at Rocket Software are looking for experienced Software Engineer II (Java Full Stack) Experts to join our team in Chennai, India. As a Software Engineer II, you will be responsible for designing, developing, troubleshooting, and debugging software programs for software enhancements and new products.Key...


  • Chennai, Tamil Nadu, India Rocket Software Full time

    Rocket Software is committed to delivering innovative software solutions.Job OverviewThe Software Engineer-II designs, develops, troubleshoots, and debugs software programs for software enhancements and new products. In this role, you will join a team maintaining a proprietary database management system running on z/OS with batch, interactive, and...


  • Chennai, Tamil Nadu, India Industrial Support Services Full time

    About Industrial Support ServicesAt Industrial Support Services, we are seeking an experienced and skilled Industrial Support Assistant to join our team in Chennai Vanagaram. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our LED Manufacturing Company.Salary: The estimated annual salary for this position...


  • Chennai, Tamil Nadu, India Rocket Software Full time

    About the RoleWe are seeking a highly experienced Technical Lead to oversee our software engineering teams.


  • Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

    Job Title: Support Engineer IIIAt ADCI - Tamil Nadu, we're seeking a highly skilled Support Engineer III to join our team. As a key member of our technical operations team, you will play a critical role in ensuring the smooth operation of our software systems.Key Responsibilities: Troubleshoot and resolve complex technical issues across our array of products...


  • Chennai, Tamil Nadu, India Software AG Full time

    About Software AG">Software AG is a global leader in process management and digital transformation, simplifying the connected world. Founded in 1969, it helps deliver the experiences that employees, partners, and customers now expect.">Job Summary">We are seeking a highly skilled R&D Engineer to join our ARIS Business Unit in India. This role is pivotal in...