Digital Operations Specialist

6 days ago


Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

At ADCI - Tamil Nadu, we are seeking a highly skilled Digital Operations Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our customised Kindle Operating System.

About the Role

This is an exciting opportunity to work with cutting-edge technology and contribute to the development of innovative solutions. You will be part of a collaborative team that works closely together to identify and resolve technical issues, improve system performance, and enhance the overall customer experience.

Key Responsibilities
  • Troubleshoot and debug complex technical systems
  • Mine large datasets to identify patterns and optimize system performance
  • Develop and maintain dashboards to monitor key metrics and create automated alarms to detect failures
  • Partner with internal teams to root-cause issues and create generic dashboards to monitor system health
Requirements

We are looking for a detail-oriented individual with superior verbal and written communication skills, strong organisational skills, and the ability to juggle multiple tasks at once. You should be able to identify problems before they happen and implement solutions that detect and prevent outages.

The ideal candidate must have 1+ years of technical support experience and be familiar with troubleshooting and debugging technical systems.

What We Offer

We offer a competitive salary of ₹8,00,000 per annum, depending on qualifications and experience. You will also have the opportunity to work in a dynamic and supportive environment, collaborate with experienced professionals, and contribute to the growth and success of our organisation.



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