Technical Support Specialist

11 hours ago


Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

We are seeking an experienced Technical Support Specialist to join our team in Mumbai. As a key member of our support team, you will be responsible for providing exceptional customer experience and ensuring timely resolution of technical issues.

The ideal candidate will have 1-2 years of experience in application support and excellent communication skills. You should be proficient in working with multi-team environments, P2P application monitoring, and issue reporting. Strong English and Hindi communication skills are essential, as well as good interpersonal and articulation skills.

Key responsibilities include:

  • Understanding customer issues and providing quick resolutions via direct communication, mail, chat, phone, etc.
  • Working effectively in a multi-team environment
  • P2P application monitoring and support
  • Handling and notifying application/network issues
  • Categorizing issues/tickets and escalating to relevant team members quickly
  • Providing daily/weekly/monthly reports and highlighting issues to senior management

The successful candidate will also possess strong analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a team. Education-wise, a B.Tech/B.E. in Computer Science or Information Technology, BCA, or B.Sc. (IT) is preferred. Familiarity with MySQL/SQL databases, cloud platforms, and programming languages such as .Net would be advantageous.

In terms of salary, we offer a competitive package based on industry standards, commensurate with experience and qualifications. Please note that this role is located in Mumbai and may require occasional travel to customer sites within the city.



  • Mumbai, Maharashtra, India INTINERI INFOSOL PRIVATE LIMITED Full time

    **Job Title:** Technical Support Specialist**Job Summary:** We are seeking a skilled Technical Support Specialist to join our team at INTINERI INFOSOL PRIVATE LIMITED.**Key Responsibilities:Provide hardware support (Laptops, Desktops, Printers, Servers) and software troubleshooting.Deliver technical support via phone and email with one-call...


  • Mumbai, Maharashtra, India Outworks Solutions Private Ltd. Full time

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our team at Outworks Solutions Private Ltd. This role offers an exciting opportunity for freshers with less than one year of experience in a similar position to develop their technical skills and provide top-notch support to end-users.Job ResponsibilitiesProvide Excellent Customer...


  • Mumbai, Maharashtra, India Axiom Technologies Full time

    Job OverviewAxiom Technologies is a leading provider of managed IT solutions to medium to large-scale enterprises globally. Our team is seeking a skilled IT Technical Support Specialist to join our ranks and contribute to the delivery of exceptional technical support services.About the RoleThis is an exciting opportunity for a motivated and experienced...


  • Mumbai, Maharashtra, India Cisco Full time

    Job Overview:We are seeking a skilled and motivated Technical Support Specialist to join our team at Cisco. The successful candidate will be responsible for providing expert support and troubleshooting services to our customers, focusing on Cisco's Security Technology Portfolio.


  • Navi Mumbai, Maharashtra, India Jio Full time

    Job SummaryJob Title: Technical Support SpecialistJob Description:Jio seeks a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for monitoring, operating, managing, troubleshooting, and restoring the service. You will engage in day-to-day high Severity Incident Resolution and perform Root Cause...


  • Navi Mumbai, Maharashtra, India Equinox Full time

    About Us: Equinox is a dynamic and fast-paced company that values its customers. We are currently seeking an experienced Technical Support Specialist to join our team.Salary: $40,000 - $60,000 per annum, based on experience.Job Description:Key Responsibilities:Respond promptly and accurately to customer inquiries, providing solutions to their technical...


  • Mumbai, Maharashtra, India VDA Infosolutions Full time

    Job RequirementsWe are seeking a skilled Technical Support Specialist to join our team at VDA Infosolutions. As a key member of our IT department, you will be responsible for providing exceptional support to our clients.Key Responsibilities:Provide technical assistance to clients via phone, email, or remote accessIdentify and resolve technical issues in a...


  • Mumbai, Maharashtra, India Prama Hikvision India Pvt. Ltd. Full time

    Job Title: Senior Technical Support Specialist">About Us:">Prama Hikvision India Pvt. Ltd. is a leading technology company that provides innovative solutions for various industries.">Salary: ₹8,00,000 - ₹12,00,000 per annum">Job Description:">We are seeking an experienced Senior Technical Support Specialist to join our team. As a Senior Technical Support...


  • Navi Mumbai, Maharashtra, India Equinox Agents Full time

    At Equinox Agents, we are seeking a skilled Technical Support Specialist to join our team. This role is ideal for individuals who enjoy problem-solving and providing exceptional customer service.Salary: $55,000 - $65,000 per annum, depending on experienceJob Description:We are looking for a technical support specialist to provide high-quality assistance to...


  • Mumbai, Maharashtra, India Recruit4Work SL Full time

    We are looking for a highly skilled Dutch Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients.The ideal candidate will have a strong background in technical support, excellent communication skills, and the ability to work independently....


  • Mumbai, Maharashtra, India Newfold Digital Full time

    Company Overview:Newfold Digital is a leading provider of digital solutions, committed to delivering exceptional customer experiences.Salary:$65,000 - $80,000 per year, depending on experience and qualifications.Job Description:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be...


  • Mumbai, Maharashtra, India ICCS Full time

    ICCS is looking for a highly skilled Desktop Support specialist to join our team in Mumbai. The ideal candidate will have 1-3 years of experience in Desktop Support and will be responsible for resolving system malfunctions, providing technical information, and ensuring seamless operation of IT systems.The successful candidate will have excellent...


  • Mumbai, Maharashtra, India Investec Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Investec. As a key member of our end-user support team, you will provide high-quality technical assistance to employees across the organization, ensuring their IT needs are met and resolved efficiently.About UsInvestec is a Specialist Bank with a strong presence in the UK...


  • Mumbai, Maharashtra, India Seclore Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Seclore. This role is ideal for individuals who thrive in a fast-paced, dynamic environment and are passionate about delivering exceptional technical support.


  • Mumbai, Maharashtra, India Hi Tech Informatics Pvt Ltd Full time

    About the RoleWe are seeking a skilled Technical Desktop Support Specialist to join our team at Hi Tech Informatics Pvt Ltd. In this role, you will be responsible for providing top-notch technical support for desktop systems and applications.Job DescriptionThe ideal candidate will have 3 years of experience in desktop support and possess excellent...


  • Mumbai, Maharashtra, India Alkem Labs Full time

    Company Overview: At Alkem Labs, we are committed to delivering exceptional customer-driven support. Our team of experts is dedicated to providing high-quality technical assistance and solutions to our customers. Job Description: As an Advanced Technical Support Specialist, you will be responsible for providing expert technical support to our customers...


  • Mumbai, Maharashtra, India Interactive Brokers Full time

    At Interactive Brokers, we're looking for a skilled Technical Support Specialist to join our team. In this role, you'll provide technical assistance to our customers via phone, chat, and email.Key Responsibilities:Offer technical support for the Interactive Brokers Trader Workstation, including connectivity, network testing, and Java configuration.Manage and...


  • Mumbai, Maharashtra, India Jio Full time

    Job OverviewWe are seeking an experienced Technical Support Specialist to join our team at Jio, a leading telecommunications company. As a Technical Support Specialist, you will be responsible for providing Level 2 support for Genesys Outbound/Inbound and/or eServices email & chat platform.


  • Mumbai, Maharashtra, India Outworks Solutions Private Ltd. Full time

    Job DescriptionWe are seeking a highly motivated and skilled Technical Support Specialist to join our team at Outworks Solutions Private Ltd.This role is perfect for individuals with min 6 months of experience who are looking to start their career in the IT industry. As a Technical Support Specialist, you will be responsible for providing technical support...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    Dear Candidate, we are a global leader in the technology arena at Tata Consultancy Services.TCS has been a pioneer in fostering young techies. We're looking for skilled individuals to fill our Service Desk Agent role.Location: Gandhi Nagar/Malad-MumbaiEstimated Salary: ₹5,00,000 - ₹8,00,000 per annumThe ideal candidate will have 2-4 years of experience...