Technical Support Specialist
2 weeks ago
Job Summary:
Oceaneering is seeking a skilled Support Engineer II to join our team. In this role, you will provide technical support to queries associated with ROV, Survey, C-NAV, and AGV equipment.
Key Responsibilities:
- Resolve queries associated with ROV, Survey, C-NAV, and AGV equipment using documentation and resources.
- Handle HLS calls to provide support to onshore and offshore operations.
- Issue License Keys to customers for data subscriptions using C NAV Software tools.
- Prepare technical procedures and documentation for addressing issues and requirements.
- Manage databases using helpdesk and knowledge base software.
- Prepare customized reports and dashboards for Operations, Commercial Bidding, Technical Departments, and Senior management.
Requirements:
- B. TECH in ELECTRONICS /ELECTRICAL/MECHANICAL Engineering.
- Able to work in rotational shifts.
- Knowledge of MS-Office and computer fundamentals.
- Must be willing to work from office as needed.
Desired Qualifications:
- 0-1-year experience in Support Operations.
What We Offer:
- Opportunity to work with a leading company in the industry.
- Competitive salary and benefits package.
- Professional development opportunities.
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