Technical Support Specialist

2 weeks ago


Chandigarh, Chandigarh, India Oceaneering Full time

Job Summary:

Oceaneering is seeking a skilled Support Engineer II to join our team. In this role, you will provide technical support to queries associated with ROV, Survey, C-NAV, and AGV equipment.

Key Responsibilities:

  • Resolve queries associated with ROV, Survey, C-NAV, and AGV equipment using documentation and resources.
  • Handle HLS calls to provide support to onshore and offshore operations.
  • Issue License Keys to customers for data subscriptions using C NAV Software tools.
  • Prepare technical procedures and documentation for addressing issues and requirements.
  • Manage databases using helpdesk and knowledge base software.
  • Prepare customized reports and dashboards for Operations, Commercial Bidding, Technical Departments, and Senior management.

Requirements:

  • B. TECH in ELECTRONICS /ELECTRICAL/MECHANICAL Engineering.
  • Able to work in rotational shifts.
  • Knowledge of MS-Office and computer fundamentals.
  • Must be willing to work from office as needed.

Desired Qualifications:

  • 0-1-year experience in Support Operations.

What We Offer:

  • Opportunity to work with a leading company in the industry.
  • Competitive salary and benefits package.
  • Professional development opportunities.


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