Tech Support Specialist

3 weeks ago


Chandigarh, Chandigarh, India emerson Full time

Emerson is seeking a highly skilled Support Specialist to join our team. The ideal candidate will have expertise in .NET, , SQL Server, and PL/SQL, as well as strong problem-solving skills and a deep understanding of the full application stack.

Key Responsibilities:

  • Provide 24x5 technical support to internal and external customers
  • Handle and resolve support tickets efficiently, ensuring customer satisfaction
  • Collaborate with other internal support teams to handle and resolve customer issues
  • Analyze and recreate issues to resolve root causes and recommend solutions

Requirements:

  • Proactive and self-motivated, with a willingness to learn and continuously improve
  • 3+ years of experience in technical support, with specific expertise in .NET, , SQL Server, and PL/SQL
  • Comprehensive understanding of the full application stack, including end-to-end connectivity and integration points

Preferred Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Strong problem-solving abilities and excellent analytical skills

We offer a competitive compensation and benefits package, comprehensive medical and insurance coverage, and a commitment to diversity, equity, and inclusion. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.



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