Strategic HR Business Partner

1 day ago

Ahmedabad, Gujarat, India beBeeBusiness Full time ₹ 10,00,000 - ₹ 12,50,000
Job Role Overview

We are seeking a dynamic and experienced Human Resource Business Partner (HRBP) to lead our organization's HR operations for assigned verticals or processes. This role will support business functions, drive employee engagement and retention initiatives, and ensure policy compliance.

  • Key Responsibilities:
  • Employee Relations: Effectively address and resolve employee queries and concerns while tracking resolution Turnaround Time (TAT).
  • Compliance & Policy Adherence: Enforce labor laws, company discipline, and the Code of Conduct to maintain a compliant work environment.
  • Attrition Management: Maintain an attrition rate at or below 5% through strategic initiatives.
  • Employee Engagement: Develop and execute engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for assigned verticals or processes.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends to enhance employee experience.
  • Retention Strategies: Implement effective strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and monitor industry HR best practices.
  • Policy Compliance: Ensure adherence to internal policies including Security, Privacy, Zero Tolerance, Disciplinary, and Learning Agreements.

Qualifications:

  • Education: Graduate in any field (preferably with a degree in Psychology, Industrial Relations, or Human Resource Management).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.

Required Skills & Qualifications:

  • Proficiency in MS Office tools (Excel, PowerPoint, Word)
  • Strong analytical and problem-solving skills
  • Basic understanding of labor laws and HR practices
  • Ability to multitask and manage deadlines
  • Excellent verbal and written communication skills
  • Strong interpersonal and conflict-resolution abilities

Benefits: A fulfilling career opportunity with a dynamic organization, offering a supportive work environment and opportunities for growth and development.

Others: We are an equal employment opportunity employer committed to diversity and inclusion.

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