Australia Voice Call Centre Representative

Job Title:Contact Centre Customer Service AdvocateAbout the Role:This is a full-time position located in South Delhi, India. As a key member of our team, you will be responsible for handling inbound and outbound calls, addressing customer queries, resolving issues, and ensuring exceptional customer satisfaction.Key Responsibilities:Customer Interaction:...

Are you passionate about delivering exceptional customer experiences?Key Responsibilities:Ensure timely updates to the CRM system with daily lead informationInitiate outbound calls to prospective customers to foster new business opportunitiesVerify and screen customer data for accuracy and reliabilityCapture additional customer insights and assess interest...

Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure....

Customer Service Representative Job DescriptionJob Title: Customer Service RepresentativeWe are seeking a dedicated and customer-focused professional to handle inbound and outbound calls, address customer queries, provide accurate information, and ensure a positive customer experience.Key Responsibilities:Handle incoming calls and respond to customer queries...

Job DescriptionWe are seeking experienced and skilled professionals to support our US-based clients as Voice Process Associates.The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.The selected candidates will be...

Job Overview:We are seeking an experienced professional to support Cisco Unified Contact Center Enterprise (UCCE) solutions and related platforms.Key Responsibilities:Provide technical support for UCCE / UCCX / PCCE solutions and 3rd party call recording platforms.Develop in-depth knowledge of Cisco Intelligent Contact Management (ICM) / Cisco Contact...

Student Ambassador Role for UK AdmissionsA Student Ambassador represents the university in their community to promote UK study opportunities.Promote UK study programs through social media, college networks, and events.Conduct small info sessions in colleges, tuition/IELTS centres, and friend circles.Share webinars, admission deadlines, and scholarship...

Job Title: Voice Process AssociateJob Summary:We are seeking experienced and energetic individuals to support our US-based clients as a Voice Process Associate. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with...

Job Overview:As a frontline representative, you will be the primary point of contact for visitors and callers, showcasing professionalism and courtesy in every interaction.Key Responsibilities:Greet and welcome guests and directors in a professional manner.Maintain the reception area to ensure it is clean, organized, and presentable.Responsibilities...

Team ManagerThe ideal candidate for this position will be a seasoned professional with excellent leadership skills.A team leader in our company is responsible for guiding a team of voice agents to deliver high-quality services to international clients.Leading and motivating the team to achieve performance targets, including call quality, average handling...