Senior Voice Communications Specialist

2 days ago


Shimoga, Karnataka, India beBeeVoice Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Overview:

We are seeking an experienced professional to support Cisco Unified Contact Center Enterprise (UCCE) solutions and related platforms.

  • Key Responsibilities:
  • Provide technical support for UCCE / UCCX / PCCE solutions and 3rd party call recording platforms.
  • Develop in-depth knowledge of Cisco Intelligent Contact Management (ICM) / Cisco Contact Control Module (CCMP) / Cisco Voice Portal (CVP) / Cisco Unified IP IVR (CUIC) and troubleshooting best practices.
  • Configure Media Anchor Control Device (MACD) in Cisco UCCE and IPT platforms.
  • Understand VOIP protocols such as SIP, H.323, and MGCP, as well as ITIL processes and procedures.
  • Gain a clear understanding of Cisco voice network deployment models and voice network devices.
  • Utilize VOIP and performance management tools, with experience integrating these tools with other systems.
  • Understand telecom infrastructure protocols including ISDN and analog signalling.
  • Work effectively in a 24/7 business support environment.
  • Have experience working with Cisco voice platforms and CUCM/UCCE/UCCH/CVP platforms.
Requirements:
  • Technical Requirements:
  • Deep understanding of Cisco UCCE solutions and related platforms.
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills.
  • Ability to work in a fast-paced environment.
  • Experience with VOIP protocols, ITIL processes, and Cisco voice networks.
  • Proficiency in using VOIP and performance management tools.
Benefits:
  • Professional Growth Opportunities:
  • Continuous training and skill development.
  • Opportunities for career advancement.

Join our team and contribute to the success of our organization.



  • Shimoga, Karnataka, India beBeeInfrastructure Full time ₹ 25,00,000 - ₹ 35,00,000

    Job OpportunityAs a Voice Infrastructure Specialist, you will play a key role in maintaining and administering secure, robust, stable, redundant, Voice and Video infrastructure.Key Responsibilities:Implement and administer IP Telephony L1 & L2 tasks using CUCM, Unity, UCCX, and Voice Gateways.Manage AV tickets, troubleshoot, fix, and replace Video...


  • Shimoga, Karnataka, India beBeeInvestor Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Investor Relations ProfessionalWe seek a skilled and articulate professional to join our Investor Relations team in a voice process role. This involves direct interaction with investors, shareholders, and stakeholders to provide timely, accurate, and consistent communication regarding company performance, strategy, and market updates.Key...


  • Shimoga, Karnataka, India beBeeRecording Full time US$ 35 - US$ 350

    Job Role:We are looking for skilled individuals to participate in a remote voice recording project as Voice Recording Specialists. The opportunity involves recording short phrases with names in various environments using our mobile app.Main Responsibilities:Record phrases with names, such as 'Hi, John' or 'Can you help me, Sarah?'Complete three recordings...


  • Shimoga, Karnataka, India beBeeGraphicDesigner Full time ₹ 10,00,000 - ₹ 15,00,000

    Senior Visual Communications SpecialistWe are seeking a talented Senior Visual Communications Specialist to develop high-quality visual content across various platforms.Design engaging graphics for social media, marketing campaigns, and digital channels.Create print media materials, including banners, in-store displays, posters, and hoardings.Collaborate...


  • Shimoga, Karnataka, India beBeeGraphicDesign Full time ₹ 30,00,000 - ₹ 60,00,000

    Job Title: Visual Communications SpecialistRole OverviewWe are seeking a skilled and motivated individual to join our creative team as a Visual Communications Specialist. This role will involve creating visually appealing designs that effectively communicate the company's message.Key Responsibilities:Assist senior designers in developing pitch decks,...

  • Senior Voice Analyst

    14 hours ago


    Shimoga, Karnataka, India BNP Paribas Full time

    Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure....


  • Shimoga, Karnataka, India beBeeCareer Full time ₹ 15,00,000 - ₹ 17,50,000

    We are a leading recruitment partner for various reputed organizations on a PAN India basis. Presently, we are looking for the below-mentioned positions for a large BPO client.Job RequirementsSolutions Consultant - InsuranceTransition Senior Manager–MortgageTransition Manager–BankingRisk and Compliance Specialist–F&ABack Office Support – Non...


  • Shimoga, Karnataka, India beBeeVoiceModel Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Opportunity:We are seeking a seasoned Voice Model Engineer with hands-on experience in building and optimizing voice models.The ideal candidate will have expertise in developing, training, and refining AI models for voice synthesis, voice cloning, speech recognition, and/or voice transformation.Key Responsibilities:Design, develop, and fine-tune deep...


  • Shimoga, Karnataka, India beBeeMachineLearning Full time ₹ 15,00,000 - ₹ 25,00,000

    Artificial Intelligence Engineer PositionWe are seeking a highly skilled professional to lead the development and optimization of voice models.The ideal candidate will have a strong background in machine learning and deep learning concepts, with expertise in speech processing and audio generation.Design, develop, and fine-tune deep learning models for voice...


  • Shimoga, Karnataka, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 12,00,000

    ">Customer Relationship Specialist (Australian Voice)Job Description:We are seeking a highly skilled Customer Relationship Specialist to join our team. As a key member of our Australian voice operations, you will be responsible for effective communication with customers and stakeholders, ensuring timely issue resolution and exceptional customer...