Frontline Representative

Job Overview:

As a frontline representative, you will be the primary point of contact for visitors and callers, showcasing professionalism and courtesy in every interaction.

Key Responsibilities:

• Greet and welcome guests and directors in a professional manner.
• Maintain the reception area to ensure it is clean, organized, and presentable.

Responsibilities Include:

• Answer, screen, and forward incoming phone calls with precision.
• Provide essential information about the organization to callers and direct inquiries to relevant departments.

Administrative Support:

• Handle incoming and outgoing correspondence (emails, couriers, letters) efficiently.
• Assist in scheduling meetings and appointments with optimal coordination.
• Support HR and administrative teams with clerical tasks, data entry, and document filing.

Qualifications & Skills:

• Graduate degree in any field.
• Proven experience as a receptionist or front office representative.
• Proficient in MS Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Professional appearance and a positive attitude.
• Strong organizational and multitasking abilities.