
US Voice Process – Customer Experience Representative
2 days ago
Are you passionate about delivering exceptional customer experiences?
Key Responsibilities:- Ensure timely updates to the CRM system with daily lead information
- Initiate outbound calls to prospective customers to foster new business opportunities
- Verify and screen customer data for accuracy and reliability
- Capture additional customer insights and assess interest in company offerings
- Collaborate closely with the sales team to optimize lead allocation
To succeed in this role, strong spoken English communication skills, adaptability to US shift timings, and a high level of energy and enthusiasm are essential.
About This Opportunity:A leading edtech counselling firm with a proven track record spanning over 15 years is seeking an International Voice Support Specialist to join its night shift team.
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