Sales Coordinator
4 weeks ago
Job Summary:
The Sales Coordinator will be responsible for maintaining complete knowledge of hotel features, services, and safety guidelines. They will answer incoming phone calls, coordinate group arrangements, and work with group contacts to facilitate program planning and requirements.
Key Responsibilities:
- Maintain complete knowledge of hotel features, services, and safety guidelines.
- Answer incoming phone calls in a pleasant manner using hotel telephone etiquette guidelines.
- Coordinate all group arrangements.
- Work with group contacts to facilitate program planning and requirements.
- Communicate group needs and specifications to all relevant departments.
- Maintain a record of all clients and their profile.
- Organize regular visits in accordance to a predetermined plan.
- Prepare a monthly schedule to record all sales and other related activities for the preceding month.
- Closely observe matters pertaining to competition (sites, prices, services offered on a regular basis).
- Determine and recommend prospective customers by analyzing historical and other statistical information and prepare customer call analysis reports.
- Handle additional responsibilities as and when delegated by the Management.
Requirements:
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail.
- Ability to maintain confidentiality.
Working Conditions:
The Sales Coordinator will work in a hotel environment and will be required to work varied shifts, including evenings and weekends.
Accommodation:
No
Employment Type:
Full-time
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