Profitable Customer Relationships Specialist

4 days ago

Thāne, Maharashtra, India beBeeBusiness Full time ₹ 7,00,000 - ₹ 13,00,000
Job Title: Business Relationship Manager

A highly skilled business development professional is required to build and maintain profitable relationships with key customers. This role involves overseeing customer interactions, ensuring timely follow-ups on orders and payment recovery, and efficiently resolving customer complaints.

  • Key Responsibilities:
  • Develop and foster strong, profitable relationships with key customers.
  • Manage the relationship between customers handled by the sales team.
  • Regularly check on order status and ensure timely payment recovery.
  • Swiftly and effectively resolve customer complaints.
  • Keep customers informed about new products to boost sales.
  • Handle customer inquiries and escalate issues as necessary.
  • Essential Requirements:
  • A bachelor's degree in administration or a related field.
  • At least 6 months to 2 years of relevant experience.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Maintain a positive attitude focused on delivering excellent customer satisfaction.

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