Customer Service Ambassador
3 weeks ago
Job Overview
Elite Manpower & Training Academy is seeking a customer-focused Customer Service Ambassador to provide exceptional support to our clients. This full-time position is ideal for those with 0 to 1 year of work experience, offering an excellent opportunity to develop skills in the Human Resources Services industry.
Key Responsibilities:
- Respond to customer inquiries and requests in a timely, professional manner
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, and provide appropriate solutions and alternatives within the time limits
- Follow up to ensure resolution
Requirements:
- Effective communication skills
- Patience
- Active listening
- Excellent problem-solving skills
- High degree of empathy
- Strong time management abilities
- Competent in conflict resolution
- Adaptability to various situations
Working Hours:
- 6 days of working
- 24/7 Rotational Shift for Boys
- Only Day Rotational shift for Girls
Salary Structure:
- 12K - 18K In-hand
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