Customer Experience Ambassador
3 weeks ago
A Customer Experience Ambassador at Multrix is a vital part of our team, responsible for delivering exceptional customer service through various communication channels. This includes providing product and service information, gathering feedback, and collaborating with colleagues to ensure customer satisfaction.
Responsibilities:
• Help customers through phone, email, or chat channels
• Provide product and service information
• Gather feedback and contribute to improving services
• Collaborate with the team and other departments to ensure customer satisfaction
Requirements:
• Fluency in Kannada, Tamil, Telugu, or Malayalam, along with Hindi or English
• Excellent communication skills and a customer-first approach
• Previous customer service experience is a bonus, but passion and a positive attitude are valued most
About Multrix:
At Multrix, we combine cutting-edge automation with human collaboration to deliver outstanding results for businesses. We're a next-gen BPO that puts people first. If you're passionate about customer service and want to be part of a dynamic and fun environment, apply now
customer support, communication skills, customer satisfaction, customer service, flexibility training
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