Customer Experience Representative

1 month ago

Indore, Madhya Pradesh, India TaskUs Full time

About TaskUs:

TaskUs is a leading provider of outsourced digital services, empowering fast-growing technology companies to represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, we serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

Our People First culture has enabled us to expand our workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

We started with a single, innovative idea to create a different breed of Business Processing Outsourcing (BPO). At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

As a Teammate, you will provide world-class service to your clients in an accurate, efficient, and respectful manner, meeting and exceeding client-mandated KPIs. You must always strive for good customer satisfaction and experience, ensuring that all calls are handled professionally based on the Quality Guidelines set by the client. You will also participate in internal and external mandated trainings and seminars, maintain knowledge of the functional area and company policies and procedures, and provide feedback to management concerning possible problems or areas of improvement.

Requirements:

We are looking for someone who is willing to work on cyclical schedules, has experience in phone, email, and live chat support, and possesses strong verbal and written communication and comprehension skills. You should be computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office, and Google applications. You should also be able to type at least 30 WPM for voice and 35 WPM for non-voice campaigns. Additionally, you should have good problem-solving and critical thinking skills, be resourceful, able to multitask, and have high attention to detail. If you are self-motivated, able to work independently, and contribute to cross-functional and global teams, and can work under pressure, then TaskUs is for you.

How We Partner To Protect You:

TaskUs will neither solicit money from you during your application process nor require any form of payment to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

In TaskUs, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

  • Customer Experience Representative

    3 weeks ago

    Indore, Madhya Pradesh, India TaskUs Full time

    About TaskUs: As a leading provider of outsourced digital services, TaskUs empowers fast-growing technology companies to represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, we serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and...

  • Customer Service Representative

    3 weeks ago

    Indore, Madhya Pradesh, India CAREER RACCOON Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at CAREER RACCOON. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    1 month ago

    Indore, Madhya Pradesh, India Aims Job Hubs Full time

    Customer Support RoleAims Job Hubs is seeking a highly skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service via various communication channels, including phone, email, and live chat.Key Responsibilities:Resolve customer inquiries, complaints, and...

  • Customer Service Representative

    4 weeks ago

    Indore, Madhya Pradesh, India Infidea Consultancy & Services Pvt Ltd. Full time

    We are seeking a Customer Service Representative to join our team at Infidea Consultancy & Services Pvt Ltd.As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients.Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional...

  • Customer Experience Representative

    3 weeks ago

    Indore, Madhya Pradesh, India TaskUs Full time

    At TaskUs, we are a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.About Our Culture: The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.We take pride in our inclusive environment and positive impact on the...

  • Customer Service Representative

    3 weeks ago

    Indore, Madhya Pradesh, India SpeEdLabs Full time

    About SpeEdLabs: We are an adaptive practice platform founded by IIT/IIM alumni, providing learners with AI-enabled personalized practice-based learning. Our platform helps students of CBSE and ICSE boards prepare for IIT JEE and NEET entrance exams.Job BriefWe are seeking a customer-oriented service representative to join our team.Responsibilities1. Manage...

  • Customer Experience Associate

    4 weeks ago

    Indore, Madhya Pradesh, India TechFun consultant Full time

    At TechFun Consultant, we are committed to providing exceptional service to our clients in the forex trading industry. As a Customer Service Representative, you will play a vital role in delivering timely and accurate support to our customers, ensuring their trading experience is seamless and enjoyable.Key Responsibilities:Provide top-notch support via chat,...

  • Customer Experience Liaison

    3 weeks ago

    Indore, Madhya Pradesh, India True Pace Consulting Full time

    At True Pace Consulting, we're transforming the job market with innovative hiring and software development solutions.The OpportunityWe're seeking a Customer Relationship Executive to join a leading bank, where you'll leverage your exceptional communication skills in English to drive sales and build strong relationships.Key ResponsibilitiesExcellent...

  • Customer Service Representative BPO

    4 weeks ago

    Indore, Madhya Pradesh, India Probiz Management Services Pvt. Ltd. || Recruitment Vertical Full time

    Job Title: Customer Service Representative BPOJob Summary: We are seeking a highly skilled Customer Service Representative BPO to join our team at Probiz Management Services Pvt. Ltd. formerly known as SR Consultants. As a Customer Service Representative BPO, you will be responsible for resolving customer queries and complaints over chat and taking calls...

  • Customer Service Representative

    4 weeks ago

    Indore, Madhya Pradesh, India SpeEdLabs Full time

    About the Company: SpeEdLabs is an adaptive practice platform that focuses on personalized learning experiences for students from class 7th onwards. We aim to provide learners with AI-enabled tools to improve their academic performance.Job Position: Customer Sales ExecutiveJob Brief:We are seeking a customer-oriented service representative to join our...

  • Customer Experience Associate

    1 week ago

    Indore, Madhya Pradesh, India GoodVibes Placement Services Full time

    About the RoleGoodVibes Placement Services is a leading recruitment and outsourcing firm based in Indore, established with the aim of reducing unemployment in India and providing exceptional services to clients.We are seeking an experienced Customer Care representative to join our team. As a key member of our customer support team, you will be responsible...

  • Customer Service Representative

    1 month ago

    Indore, Madhya Pradesh, India Altruis India Full time

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers.Key Responsibilities:Deliver prompt and professional assistance to customers via phone, email, and in-person.Resolve customer inquiries and concerns in a timely and effective manner.Collaborate with internal teams to ensure seamless customer...

  • Customer Service Representative

    3 weeks ago

    Indore, Madhya Pradesh, India Sana Search International Full time

    Key Responsibilities:• Manage a team of representatives providing exceptional customer support.• Oversee the customer service process to ensure seamless interactions.• Resolve customer complaints in a timely and professional manner.Requirements:• Excellent verbal communication skills in English.• Bachelor's degree in a related field.• Ability to...

  • Customer Service Representative

    3 weeks ago

    Indore, Madhya Pradesh, India GoodVibes Placement Services Full time

    Job OverviewWe are seeking a skilled Customer Care representative to join our team at GoodVibes Placement Services. As a Customer Care representative, you will be responsible for providing exceptional customer service and support to our clients.This is a full-time position located in Indore, Madhya Pradesh, India. We are looking for candidates with less than...

  • Customer Support Representative

    3 weeks ago

    Indore, Madhya Pradesh, India Elite Manpower & Training Academy Full time

    **Job Overview**We are seeking a highly skilled Customer Support Representative to join our dynamic team at Elite Manpower & Training Academy. As a key member of our support team, you will play a critical role in delivering exceptional customer experiences and ensuring customer satisfaction.**Key Responsibilities**Respond promptly and professionally to...

  • Customer Service Representative

    3 weeks ago

    Indore, Madhya Pradesh, India WNS Global Services Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at WNS Global Services. The ideal candidate will have excellent communication skills, be proficient in customer service, and possess a typing speed of at least 30 WPM.Key Responsibilities:Provide exceptional customer service via phone, email, or chatRespond to customer...

  • Customer Support Representative

    4 weeks ago

    Indore, Madhya Pradesh, India GoodVibes Placement Services Full time

    GoodVibes Placement Services is a leading recruitment & outsourcing firm based in India.Job OverviewWe are seeking a Customer Support Representative to join our team in Indore, India. As a key member of our customer success team, you will be responsible for providing exceptional customer service via multiple channels.Key Responsibilities:Handle customer...

  • Customer Relationship Representative

    3 weeks ago

    Indore, Madhya Pradesh, India Parker's Consulting & Ventures Pvt. Ltd. Full time

    Parker's Consulting & Ventures Pvt. Ltd. is seeking a skilled Customer Relationship Representative to join our team. The ideal candidate will be responsible for building strong relationships with existing customers and introducing banking products and services to potential customers.Key Responsibilities:Outbound Calling:Initiate outbound calls to...

  • Customer Service Representative

    4 weeks ago

    Indore, Madhya Pradesh, India eSatisfy HR Solutions Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our Airtel Black Premium Process team in Indore. As a key member of our team, you will be responsible for providing top-notch customer service and support to our clients.Responsibilities:Providing excellent customer service and supportResolving customer complaints and...

  • Sales Representative for Customer Engagement

    4 weeks ago

    Indore, Madhya Pradesh, India Techpanda Full time

    Job BriefWe are seeking a skilled Telesales Representative to contribute to the growth of our company. As a key member of our sales team, you will be responsible for closing sales deals over the phone and maintaining excellent customer relationships.Key Responsibilities:Contact potential or existing customers to inform them about products or services using...