Customer Service Associate
3 weeks ago
Company Overview
GoodVibes Placement Services is a leading recruitment and outsourcing firm based in India. Since its inception in 2019, the company has been specializing in executive search and recruitment services, catering to the needs of organizations at all management levels. The company's mission is to reduce unemployment in India and provide excellent services to its clients.
Job Overview
We are seeking a Customer Care Executive to join our team at GoodVibes Placement Services. As a Customer Care Executive, the successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.
Key Responsibilities
- Handle customer inquiries via phone calls and chats
- Provide personalized and exceptional customer service
- Resolve customer issues and complaints efficiently and effectively
- Ensure timely and accurate responses to customer queries
- Maintain a high level of product knowledge to provide accurate information to customers
- Coordinate with internal teams to address customer needs and escalate complex cases
- Upsell and cross-sell products and services to customers
Requirements
- Good Hindi & English (Verbal & written)
- 12th & 10th+Diploma
- Rotational Shift for boys, Day shift for girls
- Salary-15k in hand + Incentives
- Location-HAL Old Airport road
- Need Immediate Joiners
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