Customer Support Associate

2 days ago


Indore, Madhya Pradesh, India Multrix Full time
Customer Support Role at Multrix

We are seeking a highly skilled Customer Support Associate to join our team at Multrix. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients through various communication channels. Your primary goal will be to resolve customer queries and issues in a timely and professional manner.

Key Responsibilities:
  • Provide customer support via phone, email, or chat channels
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with the team to ensure customer satisfaction
  • Contribute to the improvement of our services by gathering feedback from customers

Requirements:
  • Fluency in Kannada, Tamil, Telugu, or Malayalam, along with Hindi or English
  • Excellent communication skills and a customer-first approach
  • Previous customer service experience is a plus, but passion and a positive attitude are what we value most

About Multrix:
We are a next-gen BPO that believes in putting people first. At Multrix, we combine cutting-edge automation with the power of human collaboration to deliver outstanding results for businesses. If you are passionate about providing exceptional customer service and are looking for a dynamic and fun work environment, we encourage you to apply for this role.

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