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Customer Support Associate

1 month ago

Indore, Madhya Pradesh, India Multrix Full time
Unlock Your Potential as a Customer Support Rockstar at Multrix

Are you ready to embark on a dynamic and fun career journey? We're on the lookout for Customer Support Associates fluent in Kannada, Tamil, Telugu, or Malayalam, with proficiency in Hindi or English. Join our collaborative culture and be part of a team that values teamwork, creativity, and customer satisfaction.

Why Multrix?
  • Hybrid Work Model: Enjoy flexibility to work from home or our office
  • Competitive Salary: Up to 2.5LPA
  • Collaborative Culture: Join a team that values teamwork, creativity, and customer satisfaction
What We're Looking For:
  • Great Communicators: Can you connect and build trust with customers using your language skills?
  • Problem Solvers: Do you enjoy turning challenges into opportunities?
  • Team Players: Work collaboratively with colleagues and other departments to deliver outstanding customer support
  • Customer Champions: If spreading positivity and helping people is your thing, we want you
Your Role:

Help customers through phone, email, or chat channels. Be the voice of Multrix by providing product and service information. Gather feedback and contribute to improving our services. Collaborate with your team and other departments to ensure customer satisfaction.

Requirements:
  • Fluency in Kannada, Tamil, Telugu, or Malayalam, along with Hindi or English
  • Excellent communication skills and a customer-first approach
  • Previous customer service experience is a bonus, but passion and a positive attitude are what we value most
About Multrix:

We're a next-gen BPO that believes in putting people first. At Multrix, we combine cutting-edge automation with the power of human collaboration to deliver outstanding results for businesses.

Ready to join us? Share your CV with us at recruitment@multrix.in. Let's build the future of customer service together