Service Delivery Manager

Job Title: Service Delivery ManagerA seasoned professional with 10+ years of experience in BPO/BPM, preferably from a telecom background, is sought after to lead large groups of people and possess strong leadership skills.Key Responsibilities:Communicate effectively both verbally and in writing, as well as facilitate smooth interactions among team...

Job Title: Senior Service Delivery ManagerWe are seeking a skilled and experienced Senior Service Delivery Manager to lead our project-based teams across multiple projects concurrently.About the Role:The successful candidate will be responsible for managing account(s) with a revenue size of minimum $1 million. This includes leading cross-functional and...

IT Service Assurance ManagerServe as a pivotal leader in the delivery of IT services, ensuring seamless alignment with business objectives and regulatory compliance.Global IT Service Delivery LeadershipOversee and optimize global IT service delivery across all locations, including manufacturing plants, R&D centres, corporate offices, and international sites...

We are seeking a talented professional to manage our customer service team. This is a full-time, on-site role for a manager located in a major city.Job Overview:This position involves overseeing a team of customer service representatives, ensuring customer satisfaction and resolving issues efficiently.Key Responsibilities:Monitoring performance and...

Java Service Delivery LeadWe're seeking an experienced service delivery lead to manage high-performance Java-based projects and drive timely, secure delivery. This role involves leading end-to-end project execution, managing Agile teams, and driving client engagement.Main Responsibilities:Lead project development & support for Java projectsManage Agile teams...

Job Opportunity: First-Line Technical Support SpecialistWe are seeking a highly skilled technical professional to provide exceptional support to end-users. This role is ideal for individuals with outstanding communication skills, a passion for solving IT issues, and delivering top-notch user experience.Key Responsibilities:Offer courteous and professional...

Job Opportunity:The role of the Global Service Delivery Manager encompasses leading Talent acquisition – hiring functions for assigned locations.This involves spearheading the recruitment process, guiding a team of Talent Acquisition Leads, and developing a global talent acquisition strategy aligned with overall business objectives.Responsibilities include...

Job OverviewThe Operations Support Manager is responsible for overseeing and enhancing IT service operations to ensure the delivery of high-quality support aligned with business objectives.Lead a team of IT operations professionals to deliver timely and effective incident resolution and service requests.Implement and maintain ITIL best practices in Incident...

Job Overview:We are seeking a Service Delivery Specialist to join our team.About the Role:This is an exciting opportunity for a motivated and customer-focused individual to provide exceptional service to our guests.You will be responsible for communicating with guests through various channels to provide pre-arrival information and answer...

Position : Service Manager – MumbaiKey Responsibilities:Lead and manage service operations for press part tooling customersHandle AMC (Annual Maintenance Contracts) and ensure timely executionResolve customer complaints with a proactive and solution-oriented approachCoordinate across departments for smooth service delivery (cross-functional role)Guide and...