Professional Travel Coordinator
2 months ago
Key Responsibilities:
- Handling Inbound Tour Enquiries and providing exceptional customer service to our valued clients.
- Sales Enquiries, Bookings, Documentation, and Complaints Handling: Ensuring seamless experiences for our customers, from initial inquiry to final booking.
- Designing & Preparing Itineraries: Crafting bespoke holiday packages that exceed customer expectations.
- Handling Inbound Bookings & Documentation: Managing the intricacies of travel documentation with precision and attention to detail.
- Correspondence & Coordination: Effective communication with transporters, handling agents, and team members to ensure smooth operations.
- Destination Knowledge: Possessing in-depth knowledge of domestic and international destinations to provide informed advice and recommendations.
- Customer Queries & Follow-ups: Responding promptly to customer inquiries and concerns, ensuring high levels of customer satisfaction.
- Self-motivated & Resourceful: Thriving in a dynamic environment, adapting to changing circumstances, and delivering results-driven outcomes.
- Quick Learner: Embracing ongoing learning and development to stay up-to-date with industry trends and best practices.
- Travel Industry Experience: Leverage experience in the travel industry to drive success and growth in this role.
Preferred Candidate Profile: We welcome experienced candidates from the travel industry, with a strong passion for delivering exceptional customer experiences.
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