Customer Service Representatives in Banking Operations
1 day ago
The Process Associate for Banking Operations will support various functions within the banking process, including transaction processing, customer service, and compliance. This role involves ensuring accurate and efficient handling of banking transactions and providing high-quality service to customers.
Key Responsibilities:- Assist customers with inquiries, account issues, and transaction-related questions. Provide prompt and professional support to resolve issues.
- Accurately input and update customer information and transaction details in banking systems. Ensure data integrity and confidentiality.
- Adhere to banking regulations, policies, and procedures to ensure compliance and minimise risk.
- Generate and review transaction reports, account statements, and other documentation as required.
This is a full-time opportunity working Monday to Friday, 9:00 AM – 5:00 PM IST. The successful candidate will be based at our InfoTech Centre in Gurugram, Haryana.
Eligibility Criteria:- Experience: 0-4 years
- Qualification: Graduate freshers or experienced both can apply
- Excellent communication skills
The estimated salary for this role is ₹200,000 - ₹400,000 per annum, depending on qualifications and experience. IGT Solutions offers a competitive compensation package, benefits, and opportunities for growth and development.
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