Front Desk Support Specialist

17 hours ago

Palakkad, Kerala, India beBeeReceptionist Full time ₹ 2,00,000 - ₹ 3,00,000

Job Title: Reception Coordinator

About the Role:

We are seeking a skilled Reception Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service, managing internal and external calls, and performing various administrative tasks.

Main Responsibilities:
  1. Receive and transfer calls to relevant personnel or departments as needed.
  2. Manage all incoming and outgoing calls, ensuring timely updates and resolutions.
  3. Maintain day-to-day administrative duties, including canteen, housekeeping, security, and other related tasks.
  4. Prepare data related to HR and Administration, such as overtime and canteen details.
  5. Perform additional HR and Admin tasks as required.
  6. Scan, print, and file documents accurately.
  7. Arrange appointments, activities, and schedules with precision.
  8. Ensure front office supplies and inventory are adequately maintained.
  9. Manage guest and visitor interactions effectively.
Additional Responsibilities:
  1. Welcoming guests and visitors in a friendly and professional manner.
  2. Arranging tea/coffee and drinking water for visitors.
  3. Setting up arrangements after confirmation from relevant personnel.
  4. Coordinating lunch for visiting professionals.
Pantry Management:
  1. Maintaining stock levels of pantry essentials (tea, coffee, sugar, biscuits, etc.).
  2. Managing crockery items in the pantry (mugs/cups, guest lunch sets, etc.).
  3. Monitoring chocolate stock against WoW cards.
  4. Capturing the daily activities of the office boy during guest visits and in the office.
  5. Verifying the monthly tea invoice.
Courier Management:
  1. Daily updating courier entries in the register and sending them to the concerned party.
  2. Distributing couriers to relevant personnel and maintaining records.
  3. Reviewing the monthly courier invoice.
  4. Providing necessary details about couriers as requested.
  5. Resolving issues related to couriers promptly.
Library Management:
  1. Maintaining the library register and issuing books as needed.
  2. Issuing reminders to employees after due dates.
  3. Motivating employees to engage with reading materials.

The ideal candidate should have at least one year of experience in administration, reception, or similar roles, with strong proficiency in English communication (speaking and writing).

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