Senior Technical Support Engineer

Role Summary:We are seeking a skilled engineer to support our Cisco UCCE / UCCX / PCCE solutions and 3rd party call recording platforms.About the RoleSupporting experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC knowledge and troubleshooting.MACD creation knowledge in Cisco UCCE and IPT...

About CloudLabs:CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...

Job Title: Technical Solutions Architect">">We are seeking a seasoned professional to join our team as a Technical Solutions Architect. In this hybrid role, you will combine deep technical expertise with project leadership capabilities to support mission-critical client environments and drive successful implementation of our solutions.">This role is ideal...

About the RoleWe are seeking a skilled technical support professional to join our team. The ideal candidate will have experience in troubleshooting, resolving, and documenting issues related to software solutions.This is an exciting opportunity for a detail-oriented individual who enjoys working with Java and Python-based applications. The successful...

As a senior service technician, you will play a critical role in resolving firm-wide technology issues and delivering exceptional support services.Key responsibilities include:Overseeing and coordinating the activities of our service staff to ensure seamless delivery of servicesProviding advanced training and guidance to junior technicians in solving complex...

We are seeking a seasoned technical leader to oversee the development and implementation of our company's core engineering systems. This role will be responsible for architecting, delivering, and owning business-critical platforms that drive revenue and customer satisfaction.Key Responsibilities:Owning architecture & delivery of high-scale, low-latency...

We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.Job Responsibility:Handle international customer calls efficiently and professionally.Understand customer needs and provide...

Job Title: Service EngineerJob Description: We are seeking a skilled Service Engineer to provide on-site technical support for installations across various regions. As a key member of our team, you will be responsible for handling customer complaints, commissioning calls, and resolving service issues in a timely manner.Required Skills and...

Job Opportunity:A technical support specialist is required to provide high-quality incident resolution and customer service. Ensure timely and efficient delivery of customer supportCommunicate effectively with customers through various channelsResolve customer issues within target service level agreementsContribute to the internal knowledge base and...

Technical Support Engineer RoleJob OverviewWe are seeking a skilled Technical Support Engineer to join our team. In this role, you will provide top-notch technical support to internal and external customers, including customer service teams and clients.Your primary responsibilities will include troubleshooting technical issues with minimal support from the...