
Customer/Technical Support Executive-International
2 weeks ago
We are looking for a talented Customer/Technical Support Executive with a professional and approachable demeanor for an international process. The ideal candidate should be self-motivated and passionate about customer support.
Job Responsibility:
- Handle international customer calls efficiently and professionally.
- Understand customer needs and provide appropriate solutions.
- Troubleshoot issues and escalate complex problems when necessary.
- Follow call handling protocols and maintain call quality standards.
- Maintain accurate and detailed records of interactions.
- Meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.
Salary Budget: 27K – 35K CTC per month + performance-based incentives
Location: Jaipur
Language requirements : Excellent English communication (No grammatical errors or MTI)
No. of Position: 50+
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