Technical Program Manager for Partner Support and Services
4 days ago
**About the Role**
We are seeking a highly experienced Technical Program Manager to join our team at Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. As a Senior Technical Program Manager on the Alexa Everywhere team, you will drive key business goals and programs for 3P skills.
Key Responsibilities:
- Partner with Senior Leaders/Directors within Amazon Devices to identify opportunities to delight 3P partners with world-class enterprise solutions.
- Define and implement strategic partnerships that enable businesses in Amazon Devices to scale faster, save costs, and improve efficiency.
- Work with stakeholder teams - customer experience, platforms, tech, products, marketing, business development, solution architects - to delight enterprises during their product integration journey and raise the quality bar of integrations with Amazon Devices.
- Partner with engineering teams to build technical solutions, as well as systems and tools to improve certification, publishing, and monitoring experiences for a host of 3P integrations, like Alexa skills and devices.
- Establish mechanisms and processes that drive continuous improvement and operational efficiency for existing collaborations for Partner Support & Services.
As a Senior Technical Program Manager, you will lead collaborations with Lines of Businesses within Amazon Devices. These partnerships will enable businesses to drive impact at scale and deliver delightful partner experiences. You will design solutions for businesses across the spectrum of primitives that Partner Support & Services offer and drive complex cross-functional projects from initiation to delivery.
About the Team
We are the team that delivers transformative, world-class support services to empower partners to innovate and launch exceptional products seamlessly, so that Amazon's ecosystem thrives through increased demand and quality offerings. We ensure that customers around the world enjoy products like If you are excited by technology and working in a fast-paced challenging environment drives you, we would love to have you as part of the Partner Support & Services team, Alexa Everywhere.
**Required Qualifications:**
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
The estimated salary for this role is $175,000-$225,000 per year, depending on location and experience. This position requires a strong background in technical program management, software development, and collaboration with cross-functional teams. We value diversity and inclusion in our workplace and encourage candidates from diverse backgrounds to apply.
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