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Technical Support Specialist
2 months ago
Key Responsibilities
We are seeking a highly skilled Technical Support Specialist to join our team at Diatoz Solutions Pvt Ltd.
The ideal candidate will provide expert-level support for key customers, leveraging their knowledge of MCU programming and development to cultivate design opportunities and position Renesas products.
Responsibilities include:
- Providing real-time support in reactive and proactive modes for key customers
- Meeting with customers to demonstrate technology, address obstacles, and advance design win opportunities
- Supporting customers through system-related issues and Renesas product-related concerns
- Characterizing products, conducting design simulations, and providing competitive insights
Requirements
The successful candidate will possess:
- 6+ years of experience in MCU programming and development on various platforms
- Strong knowledge of Renesas products and competitive offerings
- Excellent interpersonal skills and ability to work with customers
- Bachelor's degree or higher in Electronics Engineering
- Knowledge of MATLAB, Simulink, and simulation tools (a plus)
What We Offer
As a Technical Support Specialist at Diatoz Solutions Pvt Ltd, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our customers.