Technical Support Specialist

22 hours ago


Pune, Maharashtra, India Sampoorna Consultants Pvt. Ltd Full time

Job Title: Technical Support Specialist

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Company Overview: Sampoorna Consultants Pvt. Ltd is a leading provider of technical support services, with a global presence and a team of experts who are passionate about delivering exceptional service.

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Estimated Salary: ₹1,200,000 - ₹2,400,000 per annum

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Job Description:

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  • We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers, troubleshooting complex issues, and ensuring that our systems are running smoothly.
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Required Skills and Qualifications:

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  • Strong practical Unix/Linux operations, administration, and troubleshooting skills.
  • TCP/IP and knowledge of networking.
  • UNIX scripting and maintaining databases.
  • Linux System Administration or DevOps experience with an emphasis on system and application support, deployment & automation.
  • Deep networking experience from OSI layer 2 to layer 7+ (TCP/UDP/IP, HTTP, HTTPS, load balancers, firewalls, routers, switches).
  • Experience with SQL, LDAP, or RDBMS.
  • Good understanding around monitoring & reporting tools - Grafana, Kibana, Pentaho, Splunk, Nagios etc.
  • Public/Private Clouds & Virtualization (AWS, Openstack, VMWare).
  • Understanding of CI/CD, Kubernetes, Ansible, Genkins, and Dev-Ops concepts.
  • Proven skills in writing scripts (Shell, Perl, Python) to automate routine tasks or issue troubleshooting techniques and debugging skills to understand existing ones too.
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Benefits:

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  • A competitive salary package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to the latest technology and tools.


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