Regional Business Development Manager

2 weeks ago

Delhi, Delhi, India beBeeCustomerCentric Full time ₹ 50,00,000 - ₹ 1,00,00,000
Area Manager Job Description

Drive business growth and success as an Area Manager, responsible for meeting and exceeding targets across your designated area. Your key performance indicators will include footfalls, conversions, orders, buyers, sales, spread, and cost management.

Key Responsibilities:
  • E nsure business and operational targets are met at a granular level – across specific revenue streams, such as inbound, outbound, partners, builders, modular, B2B etc., and productivity at studio/studio-manager/home-consultant/design-consultant level.
  • M onitor, train, and coach all team members across skills such as sales, customer handling, brand and product knowledge, maintaining data, creating reports etc.
  • T ransfer knowledge and training seamlessly to team members by coordinating with central teams within activation and across other functions – category, finance, spatial design, identity etc. and merchant partners (modular, other brands, alliances etc.)
  • D evelop and execute area and studio-level plans for events and initiatives and BTL activation elements – to market the studios locally, improve visibility, and footfalls, and create community-related excitement.
  • O verrsee the management of central-level programs related to channel partners, design partners, bulk partners etc. Ensure the programs are run to pre-defined processes and success metrics, with checks and balances in place.
  • M aintain the Studio's upkeep and appearance. Conduct regular audits of the Studio's maintenance status and direct Studio Managers to take action as needed.
  • A ssure inventory and other essential items (furniture and non-furniture inventory, fixed assets, visual merchandise related items or assets) are well maintained, tracked, and kept safe – through regular auditing and directing Studio Managers to address issues promptly.
  • S ee that studio-level administrative matters are being handled by the Studio managers appropriately – monthly admin-related budgets, cross-checking of bills and vouchers, recommending payments etc.
  • B uild and foster a high degree of customer-centricity in the studio team which will translate to better sales closing, better and long-term relationships with customers, better experience, and resolutions for customers

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