Senior Technical Support Specialist

2 weeks ago


Bellary, Karnataka, India beBeeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

**Job Description:**

We are looking for a highly skilled and proactive technical professional to join our global support team. In this role, you will be responsible for monitoring, incident response, and issue resolution of enterprise-grade systems including cloud-native database platforms and automation technologies.

The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively during off-hours and in a rotational shift model.

Main Responsibilities:

  • Monitor and manage support tickets via JIRA and email.
  • Troubleshoot and resolve issues across multiple platforms and technologies.
  • Meet defined SLAs for incident response and resolution.

Technical Skills:

  • Experience with AWS RDS, Aurora PostgreSQL, SQL Server, DynamoDB, and BigQuery.
  • Knowledge of UiPath (RPA) and IBM Sterling B2B integrations and translation flows.
  • Incident Management: Proven track record of working under pressure and adhering to strict SLAs.
  • Tools & Platforms: Experience with JIRA, ticketing systems, and monitoring tools.

Benefits:

  • Exposure to cutting-edge cloud and automation technologies.
  • Opportunity to work with global teams and enterprise clients.
  • Rotational flexibility and work-life balance initiatives.
  • Supportive environment for continuous learning and upskilling.


  • Bellary, Karnataka, India beBeeSupport Full time ₹ 60,00,000 - ₹ 84,40,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. This role involves providing multilingual customer support via phone, chat, and email.This opportunity is ideal for individuals who enjoy working in a dynamic environment, handling technical issues related to mobile devices and services.Key...


  • Bellary, Karnataka, India beBeeSkill Full time ₹ 8,00,000 - ₹ 10,00,000

    Service Delivery ExpertOverviewWe are seeking an experienced Service Delivery Expert to join our global team. In this role, you will play a pivotal part in delivering high-quality IT support to our user base.You will serve as a senior point of contact for IT support requests, troubleshooting and resolving complex technical issues with a calm and confident...


  • Bellary, Karnataka, India beBeeSupport Full time ₹ 60,00,000 - ₹ 1,00,00,000

    Technical Support Specialist RoleWe are seeking an experienced technical support specialist to join our team. As a technical support specialist, you will be responsible for handling escalated technical tickets, diagnosing and resolving technical issues, and using Python scripting to automate repetitive tasks.The ideal candidate will have at least 4 years of...


  • Bellary, Karnataka, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 12,00,000

    About the JobThis role offers a unique opportunity to join our team as a technical support specialist. You will be responsible for delivering high-quality IT services to our end-users, ensuring seamless day-to-day operations.As a key member of our End User Services team, you will work closely with colleagues and stakeholders to provide hands-on assistance,...


  • Bellary, Karnataka, India beBeeSupport Full time ₹ 60,00,000 - ₹ 90,00,000

    Job OverviewWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. This individual will be responsible for providing top-notch technical support to our customers, troubleshooting complex issues, and ensuring timely resolution of their concerns.The ideal candidate will have a strong background in technical fields,...


  • Bellary, Karnataka, India beBeeFieldSupport Full time  80,000 -  1,20,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled professional to provide technical support and maintain the smooth operation of our organization's technology infrastructure.Key Responsibilities:Technical Support: Provide on-site and remote support for desktops, laptops, printers, and peripherals.Troubleshooting: Troubleshoot operating...


  • Bellary, Karnataka, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000

    We are seeking a skilled Technical Support Specialist to provide technical assistance to internal and external users. The ideal candidate will have a strong background in computer science or information technology and experience with tech support for web-based business applications with mobile interfaces.Key responsibilities include:Providing timely and...


  • Bellary, Karnataka, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 17,50,000

    Job Title: Technical Support SpecialistA challenging role has become available for a skilled and customer-focused technical support specialist to provide first-line technical assistance to end-users. This exciting opportunity is ideal for individuals who possess excellent communication skills, a passion for IT support, and the ability to work in a dynamic...


  • Bellary, Karnataka, India beBeeEngineering Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job OverviewAs a Technical Support Specialist, you will be responsible for providing expert technical support to channel partners and end users via email, telephone, or on-site visits. Your primary goal is to ensure seamless integration of our products and services with the customer's existing infrastructure.Key Responsibilities:Develop and deliver...


  • Bellary, Karnataka, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Opportunity:We are seeking a skilled professional to fill the position of Technical Support Specialist.Key Responsibilities:Provide technical assistance and resolve queries from clients via phone, email, or chat.Handle basic technical support calls related to telecom, VoIP, networking, and communications.Required Competencies:Basic knowledge of computer...