Technical Support Specialist
3 days ago
Job Opportunity:
We are seeking an experienced technical professional to provide expert support to our channel partners and end users.
Key Responsibilities:
- Offer technical assistance to channel partners through email, telephone, or on-site visits.
- Support the sales team by providing robotic application support and consultations.
- Develop and translate technical training curriculums and conduct training courses for channel partners and end users.
- Enhance partners' and users' technical knowledge and competencies in robotics and applications.
- Prepare and translate technical documentation.
- Participate in customer visits, trade shows, and seminars.
- Develop applications for trade shows and seminars.
Required Skills and Qualifications:
- Bachelor's degree or higher in an Engineering-related subject.
- At least three years of experience in the robotics industry.
- Experience in designing and integrating robotic applications.
- Experience in conducting seminars and trainings.
- Excellent troubleshooting and diagnosing skills.
- Strong computer and interpersonal skills.
- Proficiency in a high-level programming language such as C++, Java, Python, or Lua (desired).
About This Opportunity:
This is a dynamic role with opportunities for growth and development in a leading robotics company.
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