Technical Support Specialist

13 hours ago

Lucknow, Uttar Pradesh, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 20,00,000

Job Opportunity: Technical Support Specialist

About the Role

We are seeking a skilled Technical Support Specialist to provide exceptional customer service experience on inbound calls from existing customers.

Key Responsibilities
  • Handle incoming calls from existing customers with professionalism and courtesy.
  • Resolve technical issues efficiently and effectively, ensuring customer satisfaction.
  • Maintain accurate records of customer interactions and feedback.
Requirements
  • Experience working in a call center environment handling incoming and outgoing calls.
  • Customer Service oriented with strong English communication and interpersonal skills.
  • Able to work in a team-oriented environment, collaborating with colleagues.
  • Flexible schedule, including extended or extra shifts.
What We Offer
  • A competitive compensation package, including bonuses and benefits.
  • Paid Time Off, training, and ongoing professional development opportunities.
Location
  • The ideal candidate must be able to commute to our office location.

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