Senior Claims Portfolio Manager

1 week ago


Kolkata, West Bengal, India Peopledeck Full time

About the Company - Peopledeck is a leading provider of commercial claims management services.

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Job Summary

We are seeking an experienced Senior Claims Portfolio Manager to lead our team of claims specialists in managing a portfolio of commercial claims. As a key member of our claims management team, you will be responsible for providing claim-handling direction to team members and ensuring that all claims are handled efficiently and effectively within defined timescales.

Key Responsibilities

  • Manage and provide claim-handling direction to team members with respect to investigation, reserving, expense/ vendor management, and loss payment in accordance with industry best practices.
  • Cross-vertical experiences across different lines of business (Fire/Marine/Engineering etc.)
  • Have a thorough understanding of the different financial and technical aspects of the claim.
  • Conduct periodic review meetings with the team to track critical timelines and discuss monthly targets of claim settlement.
  • Ensure that all surveyor queries are responded to and intimated to the client.
  • Liaise with different stakeholders Client, insurance companies, surveyor, as and when required, to ensure an effective closure of claims within defined timelines.
  • Monitor and report important performance metrics like IRDA data, balance scorecard for claims management, claims settled within an agreed timeframe.
  • Good relationship with stakeholders, insurance companies

Requirements

The ideal candidate should have a graduate/post-graduate degree with a minimum of 12 years of experience in a related field. A strong understanding of commercial claims management principles and practices is essential, along with excellent communication and leadership skills.

Compensation

We offer a competitive salary range of $120,000-$180,000 per annum, depending on experience. This includes a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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