
Conflicts Resolution Specialist
1 day ago
Auditor and Compliance Specialist sought for proactive grievance management. As the central point of contact, this role is crucial in fostering a fair, supportive, and compliant work environment.
Key Responsibilities:
- Receive, log, and manage all formal grievances and complaints
- Conduct impartial investigations through interviews, data collection, and documentation
- Mediate between parties to reach fair and timely resolutions
- Ensure compliance with internal policies and applicable labor laws
- Advise employees and management on grievance handling procedures
- Identify recurring patterns and suggest process or policy improvements
Required Skills and Qualifications
- Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field
- 1–2 years of experience in grievance handling, employee relations, or a similar role
- Strong conflict resolution and investigative skills
- Ability to stay objective and unbiased in sensitive situations
- High levels of discretion, confidentiality, and professionalism
- Excellent written and verbal communication skills
Benefits
- Be part of an AI-driven organization
- Work closely with experienced professionals
- Gain exposure to real-world challenges in people management
- Join a collaborative workplace culture
About Us
This role offers a unique opportunity to make a positive impact on our workplace culture. If you are passionate about fairness and conflict resolution, we encourage you to apply.
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