Senior HR Business Partner

1 day ago

Kota, Rajasthan, India beBeeHumanResources Full time ₹ 15,93,600 - ₹ 20,16,000
Job Overview:

The ideal candidate will oversee the strategic management of HR operations, ensuring seamless alignment with business objectives and driving initiatives that promote employee engagement and retention.

Key Responsibilities:

  • Employee Relations: Effectively address and resolve employee queries and concerns; track and report resolution turnaround times.
  • Compliance & Policy Adherence: Enforce labor laws, company discipline, and the Code of Conduct to maintain a compliant work environment.
  • Attrition Management: Implement strategies to maintain attrition at or below 5%.
  • Employee Engagement: Develop and lead engagement activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Management: Ensure timely Key Result Area (KRA) sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Compliance: Track training plan adherence for assigned vertical/process.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Design and implement effective strategies to enhance employee retention and workplace satisfaction.
  • Branding & Market Intelligence: Support employer branding and monitor industry HR best practices.
  • Policy Compliance: Ensure adherence to internal policies including Security, Privacy, Zero Tolerance, Disciplinary, and Learning Agreements.

Qualifications:

  • Education: Graduate in any field (preferably with a degree in Psychology, Industrial Relations, or Human Resource Management).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.

Skills & Competencies:

  • Proficiency in MS Office tools (Excel, PowerPoint, Word)
  • Strong analytical and problem-solving skills
  • Basic understanding of labor laws and HR practices
  • Ability to multitask and manage deadlines
  • Excellent verbal and written communication skills
  • Strong interpersonal and conflict-resolution abilities

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