Content Review Team Lead

5 days ago


Gurgaon, Haryana, India Taboola Full time

At Taboola, we're looking for a highly skilled Content Review Team Lead to oversee the English Content Review Team in Gurgaon, India.

This is an exceptional opportunity to drive business success by leading a team of content reviewers and ensuring high-quality standards are met. If you're a natural leader with a passion for data quality and a can-do attitude, we'd love to hear from you.

About the Role:

  • Manage a team of content reviewers across different markets in the English language.
  • Ensure demanding SLAs and high-quality standards are met through effective team management and process implementation.
  • Develop and report on KPIs to consistently deliver exceptional service.
  • Implement processes and tools to ensure team performance and scalability.
  • Foster a collaborative atmosphere and provide training and mentoring opportunities.
  • Communicate urgent issues internally and externally.

Requirements:

  • Minimum 1 year experience in managing operations with multiple teams and team leads.
  • Experience in a global tech environment, preferably customer service or call center.
  • Excellent time and change management skills, able to work independently and prioritize tasks.
  • Strong organizational and project management skills.
  • Data-oriented with hands-on experience in setting and measuring KPIs.
  • Efficient, energetic, motivated, and proactive with excellent communication skills.

We Offer:

  • An estimated salary range of $80,000 - $110,000 per annum based on location and experience.
  • A comprehensive benefits package including health insurance, flexible working hours, transportation assistance, and more.

About Us:

Taboola is a company that values innovation, collaboration, and growth. We offer a unique opportunity to make a significant impact in the industry while working with a talented team of individuals who share your passion for excellence.



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