Airport Operations Executive
2 weeks ago
GMR Group seeks a highly skilled Airport Operations Executive to join our team. This role plays a crucial part in ensuring the smooth operation of airport facilities and delivering exceptional customer experiences.
Responsibilities
- Coordinate with internal and external stakeholders to maintain regulatory compliance and uphold high standards of service.
- Monitor and manage Lost & Found procedures, ensuring efficient processing and safe custody of articles.
- Conduct daily inspections of housekeeping, pest control, and contractor operations to guarantee adherence to SLAs and quality standards.
- Implement QMS processes for facility management, analyzing data to drive performance improvement and ensure contractors meet operational requirements.
- Ensure cleanliness and hygiene standards are met across PTB, VVIP, and VIP lounges, issuing site memos as necessary.
- Collaborate with CISF, Customs, Immigration, and APHO to facilitate hassle-free airport operations and respond to emergencies.
Requirements
- A relevant degree from a reputable institution, preferably in Aviation or Hospitality Management.
- 3-6 years of experience in airport operations, hospitality, or related fields, with knowledge of lost property handling.
- Strong problem-solving, analytical thinking, planning, and decision-making skills.
- Ability to work effectively in a team, build stakeholder relationships, and promote a positive customer experience.
Salary Range: ₹7,00,000 - ₹9,50,000 per annum (dependent on location and experience)
Location: GMR Group airports (Hyderabad, Delhi, Bengaluru, etc.)
About GMR Group: As a leading airport developer and operator, we strive to provide world-class infrastructure and services that enhance passenger experiences.
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