Airport Operations Director

4 days ago


Hyderabad, Telangana, India GMR Group Full time
Job Overview

This role is responsible for developing strategies to enhance the passenger experience at Hyderabad Airport and achieving ASQ ratings and scores.

The ideal candidate will have 15-20 years of experience in airlines, airport, or hospital management and possess an MBA with airport operation experience.

Key Responsibilities
  • Develop and implement plans to improve passenger satisfaction and achieve ASQ ratings and scores.
  • Ensure the TOPs, CFL, and AOCC departments are functioning according to set objectives.
  • Support the COO in day-to-day operations and preparation of AOP and strategies for airport operations.
Accountabilities and Performance Indicators
  • Establish and monitor controls to evaluate performance in meeting set departmental KPIs, including ASQ programs.
  • Support business development teams in commercial ventures and new business projects.
  • Ensure SOPs, MDIs, AEPs, and DSMs are periodically reviewed and updated.
Financial Dimensions

Estimated Salary: ₹1.5 Crore - ₹2 Crore per annum (approximately $200,000 - $280,000 USD).

Education Qualifications and Experience

MBA with airport operation experience and 15-20 years of experience in airlines, airport, or hospital management.

Competencies
  • Entrepreneurship
  • Capability Building
  • Social Awareness
  • Planning & Decision Making
  • Execution & Results
  • Strategic Orientation
  • Problem Solving & Analytical Thinking
  • Networking
  • Personal Effectiveness
  • Teamwork & Interpersonal Influence
  • Stakeholder Focus


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