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Airport Ground Transport Operations Manager
1 month ago
Job Summary:
We are seeking an experienced Airport Ground Transport Operations Manager to join our team at the GMR Group. The successful candidate will be responsible for managing the operations, upkeep and maintenance of all areas related to ground transport, including the Public Transport Center and the Car Park.
Key Responsibilities:
- Timely and proper processing of hotel, car and guesthouse bookings as per requirement for employees and guests
- Providing support to the FMS team as needed
- Managing and monitoring the Customer Feedback Management System of the Ground Transport Department
- Achieving KPIs/KRAs for the Ground Transport Vertical
- Developing a comprehensive electronic surveillance system for the entire landside area and establishing the Ground Transportation Control Center (GTCC) in coordination with the Head, GT and EM
- Ensuring the safe, efficient and pleasant customer experience during the transportation process at the RGI Airport by engaging with stakeholders, service partners and ensuring best-in-class ground transport systems
About the Role:
This is a critical role that requires strong leadership and management skills. The ideal candidate will have experience in airport ground transport operations and be familiar with the latest technologies and trends in the industry.
What We Offer:
- An estimated annual salary of $75,000 - $90,000 depending on qualifications and experience
- A dynamic and challenging work environment
- Ongoing training and professional development opportunities
About Us:
The GMR Group is a leading airport operator with a presence in several countries around the world. We offer a competitive salary package and a range of benefits to our employees.
