Strategic Operations Manager

2 days ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time
Job Summary

We are seeking a highly skilled and motivated Strategic Operations Manager to join our dynamic team at Amazon Transportation Services (ATS). This role will play a crucial part in supporting NA and EU Surface Transportation Operations, addressing disruptions in the Middle Mile network.

About the Role

As a Strategic Operations Manager, you will create efficient headcount plans based on long-term forecasting. You will work closely with Finance, business, operations, and recruiting teams to ensure that the right headcount is available to meet business needs. You will identify risks and provide mitigation plans, leveraging your analytical skills and ability to break down complex problems into actionable steps.

Key Responsibilities

  • Create timely and accurate delivery of headcount plans for respective ROC operations programs considering factors of forecast and operational productivity inputs for each site.
  • Develop hiring plans and govern the process by coordinating with involved teams like recruitment, training, and operations.
  • Analyze daily, weekly, and monthly reporting of key performance indicators of Planning.
  • Manage analysis of volume forecasting and resource planning.
  • Drive an agile capacity model to meet customer promised SLA standards.

Requirements

You should have:

  • 2+ years of program or project management experience
  • 1+ years of supply chain experience
  • Knowledge of Lean principles and DMAIC methodology
  • Experience in MS Access and SQL
  • Ability to write clear and detailed requirement documents

Location

We are open to hiring candidates to work out of one of the following locations: Hyderabad, TS, IND.



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