Airport Operations Director
2 weeks ago
This role is responsible for developing strategies to enhance the passenger experience at Hyderabad Airport and achieving the ASQ ratings & score.
Key Responsibilities- Establish and monitor controls to evaluate performance in meeting set departmental KPIs, including the ASQ program, and take appropriate actions to correct performance and develop initiatives to meet requirements.
- Support the COO in day-to-day operations and prepare AOPs and strategies for airport operations.
- Develop and evaluate work programs, processes, systems, and procedures to achieve departmental goals, objectives, and performance measures.
The successful candidate will lead a team and work with reportees to develop and retain highly competent, service-oriented staff through training and day-to-day management practices that support GHIAL's mission, objectives, and service expectations.
Financial DimensionsThe role is responsible for managing operating expenses and ensuring compliance with all applicable policies, rules, regulations, and laws. This includes staying abreast of legal, regulatory, and policy developments affecting areas of responsibility and enforcing legal and regulatory requirements impartially.
External InteractionsThe successful candidate will interact with various external stakeholders, including DGCA, BCAS, CISF, Immigration, Customs, Ministry of Civil Aviation, Police, Legal Metrology, Airlines, Ground handlers, Fuel Farm Operator, and Airport Concessionaires.
Required Skills and QualificationsThe ideal candidate should have 15-20 years of experience in airlines/airport/hospital industry, with an MBA in airport operations or a related field. The required skills and qualifications include entrepreneurship, capability building, social awareness, planning & decision making, execution & results, strategic orientation, problem-solving & analytical thinking, networking, personal effectiveness, teamwork & interpersonal influence, and stakeholder focus.
Estimated SalaryBased on the location and job requirements, the estimated salary for this role is ₹1200000 per annum.
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