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Transportation Operations Specialist
1 month ago
Amazon Dev Center India - Hyderabad is seeking a skilled Transportation Operations Specialist to join our team.
About the RoleThis is a critical role that requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. As a Transportation Operations Specialist, you will be responsible for facilitating the flow of information between different stakeholders and resolving any potential issues that impact customer experience and business continuity.
You will work across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and delivered at FC as per the given appointment. You will address any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to deliver customer orders as per promise. You will address any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
Key Responsibilities:
- Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these findings in a review forum.
We are looking for a motivated individual who can provide timely resolution to the issue in hand by researching and querying internal tools and taking real-time decisions. The ideal candidate should have the basic understanding of Logistics and be able to communicate clearly in the written and oral form.
About UsAmazon Dev Center India - Hyderabad is an exciting place to work, where we foster innovation and growth. We offer a dynamic work environment with opportunities for professional development and a competitive salary ranging from $85,000 to $115,000 per annum, depending on your qualifications and experience.
RequirementsTo be successful in this role, you will need:
- Bachelor's degree
- 12-24 months of work experience
- Good communication skills
- Proficiency in Excel (pivot tables, vlookups)
- Demonstrated ability to work in a team in a very dynamic environment
