Airport Operations Vice President
6 days ago
To develop and implement strategies that enhance the passenger experience at Hyderabad Airport, driving ASQ ratings and scores. This role will ensure the TOPs, CFL, and AOCC departments operate in alignment with set objectives, while also contributing to the succession pipeline by grooming resources for the COO role.
Key Responsibilities- Establish and monitor controls to evaluate performance in meeting set departmental KPIs, including ASQ programs, and take corrective actions as needed.
- Support the COO in day-to-day operations, AOP preparation, and strategic planning for airport operations.
- Develop and evaluate work programs, processes, systems, and procedures to achieve departmental goals, objectives, and performance measures.
- Manage and enhance relationships with government, regulatory agencies, and stakeholders to ensure their interests align with the organization's.
- Lead the team and work with reportees to develop and retain highly competent, service-oriented staff through training and day-to-day management practices that support GHIAL's mission, objectives, and service expectations.
- DGCA, BCAS, CISF, Immigration, Customs, Ministry of Civil Aviation, Police, Legal Metrology
- Airlines, Ground handlers, Fuel Farm Operator
- Airport Concessionaires
- CEO, CXOs of GHIAL and other group businesses
- Commercial, Airline Marketing
- Procurement & Contracts, Legal, Project Management Team, HR, Finance, Corporate Relations, Corporate Communications
Operating Expense:
Other Dimensions- Permanent GHIAL: 130
- Outsourced: 600
MBA with airport operation experience
Relevant Experience15-20 years of experience in Airlines/Airport/Hospital industry
Competencies- Entrepreneurship
- Capability Building
- Social Awareness
- Planning & Decision Making
- Execution & Results
- Strategic Orientation
- Problem Solving & Analytical Thinking
- Networking
- Personal Effectiveness
- Teamwork & Interpersonal Influence
- Stakeholder Focus
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