Senior Customer Service Operations Specialist

Job SummaryWe are seeking a highly skilled Customer Service Operations Specialist to join our team in Noida, Uttar Pradesh, India. As a Senior Associate, you will be responsible for ensuring the timely and accurate resolution of inbound calls while following established Standard Operating Procedures (SOPs). Your primary goal will be to ensure customer...

Job DescriptionWe are seeking a skilled Customer Service Operations Specialist to join our team at Genpact.In this role, you will be responsible for delivering exceptional customer service and support to our clients. You will work closely with cross-functional teams to identify areas requiring operational adaptation and/or improvement.Key...

About GenpactGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Job Description: Customer Service Operations SpecialistIn this role, you will be responsible...

About LEMONPEAKLEMONPEAK is a leading software solutions provider with offices in Chennai and Noida, offering services in software development, international BPO (Telecom Sales), and IT infrastructure management.Role OverviewThis full-time on-site position as Senior Operations Management Specialist at LEMONPEAK in Chennai involves overseeing daily...

The Service Delivery Operations Specialist role at HCLTech involves managing effective communications with internal and external customers. This includes resolving problems/issues efficiently, providing timely responses, and working closely with sales and delivery partners to support reporting requirements.Key ResponsibilitiesContract Management: Ensure...

About the RoleWe are seeking an experienced Senior Network Operations Specialist to join our team at Ericsson. This is a unique opportunity to leverage your technical expertise and passion for excellence in network operations.Key ResponsibilitiesAct as the single point of contact for customer technical queries, providing timely and effective solutions to...

Job SummaryWe are seeking a highly skilled Senior Operations Lead to join our global customer service team at EXL. This is an exciting opportunity for a seasoned professional to take on a leadership role and drive excellence in customer experience.About the RoleAs a Senior Operations Lead, you will be responsible for ensuring that our customer service...

Job Overview As a Customer Service Specialist, you will be responsible for coordinating with vendors and their services to cater to the needs of US and international customers. This role also entails timely reporting to management regarding daily, weekly, quarterly, and monthly performance metrics. Company Profile Iron Systems is an innovative company...

About the RoleWe are seeking a Customer Service Specialist to join our team in Noida, Uttar Pradesh, India. This individual will work on routine and non-routine matters, handling customer inquiries and resolving complex situations.Key ResponsibilitiesResolve customer complaints and issues in a timely and professional manner.Work with customers to understand...

About SnaphuntSnaphunt is a leading Business Process Outsourcing provider dedicated to delivering performance-driven customer management solutions.About the JobThe estimated annual salary for this position ranges from $45,000 to $65,000, depending on experience and qualifications. Job ResponsibilitiesWe are seeking an experienced Customer Support...

Job Details:We are seeking a skilled Financial Operations Specialist Senior Associate to join our team at NTT DATA Services.This role involves analyzing and executing the KYC/CDD process by understanding Standard operating Procedures.The ideal candidate will interpret documents related to KYC operations and capture the information into appropriate...

Job SummaryWe are seeking a skilled Senior Payroll Operations Specialist to join our team. As a key member of our payroll operations team, you will be responsible for managing the daily activities of the department and ensuring employee productivity.

About UsStudy Group is a leading international education provider, dedicated to helping students worldwide achieve their goals and reach their full potential.We offer a range of face-to-face, online, and hybrid study programmes in partnership with top universities, providing students with the resources and guidance they need to succeed. Our global network of...

Job DescriptionFujitsu seeks an experienced Senior Project Operations Specialist to join our team.About the RoleWe are looking for a skilled professional to manage project operations, ensuring timely delivery and high-quality results. The ideal candidate will have strong PMO and project management skills, with expertise in resource management, time sheet and...

A challenging role for a skilled IT professional awaits at Aristocrat Technologies India P/L. As a Technical Operations Specialist - Cloud Services, you will be responsible for ensuring the optimal performance and availability of our Online Gaming platform.Working on a shift-based operation, you will monitor and report incidents, provide second-level...

Job Summary:We are seeking a highly skilled Customer Support Operations Specialist to join our team at Iron Systems. As a key member of our customer-focused organization, you will play a vital role in delivering exceptional support services to our customers.About Us:Iron Systems is an innovative provider of custom-built computing infrastructure platforms....

At IDCUBE Identification Systems Private Limited, we are seeking a highly motivated and detail-oriented NPS Operations Specialist to manage and enhance our NPS processes. This role is responsible for maintaining and updating the customer database, conducting NPS surveys, gathering customer feedback through phone calls, and coordinating with various internal...

About the Role:We are seeking a highly skilled and experienced Customer Service Manager to oversee and manage our global customer service operations. As a key member of our team, you will be responsible for ensuring seamless transitions, exceptional service delivery, and efficient project execution across all regions.Key Responsibilities:Ensure high-quality...

About the RoleAs a Customer Service Operations Director, you will play a pivotal role in overseeing and managing Study Group's global customer service operations. Your primary goal will be to ensure seamless transitions, exceptional service delivery, and efficient project execution across all regions.This position requires a skilled leader who can drive...

About the RoleWe are currently seeking a Customer Support Specialist to join our team in Noida, Uttar Pradesh, India. This is an exciting opportunity for individuals who want to grow with a forward-thinking organization.Job SummaryThis role involves providing high-quality customer support services and acting as an escalation point for less experienced...