Zoho Technical Sales Operations Specialist
2 weeks ago
Leegality is a pioneering Document Infrastructure Platform in India, revolutionizing the way businesses complete paperwork. With over 1500 clients, including HDFC and Axis Finance, we've transformed their document management processes.
Job DescriptionWe're seeking an experienced Zoho specialist to join our sales operations team. As a key member, you'll optimize and manage our Zoho CRM, HRMS, and other modules to streamline sales processes, data tracking, and efficient prospecting.
Key Responsibilities- Zoho CRM Management: Oversee the entire Zoho CRM system, ensuring it meets business needs.
- Sales Process Optimization: Collaborate with the sales team to design and implement workflows enhancing sales activities, from lead management to deal closure.
- Custom Development: Leverage your coding expertise to create custom solutions within Zoho CRM, including workflows, automation, scripts, and custom modules.
- Product Knowledge: Stay informed on the full suite of Zoho products, evaluating their relevance and value for the company.
- Data Management & Reporting: Ensure accurate data tracking and management within the CRM, creating detailed reports and dashboards for monitoring sales performance.
- Training & Support: Provide ongoing support and training to the sales and operations teams on Zoho CRM usage and best practices.
- Integration: Collaborate with IT and other departments to integrate Zoho CRM with other business tools.
- Minimum 2+ years of proven experience with Zoho CRM; expertise on the platform is a must-have.
- Hands-on experience with coding and development within Zoho CRM (e.g., Deluge scripting, API integration, custom functions, and workflow automation).
- Strong understanding of sales processes and how to optimize them using CRM systems.
- Ability to work cross-functionally with sales, marketing, and customer success teams.
- Strong problem-solving skills with a proactive approach.
- Bachelor's degree in a relevant field (e.g., IT, Computer Science, Business Management).
$60,000 - $80,000 per year, based on location and industry standards.
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